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You dont have to put up with bad customer service!
I WON!
Overclockers didn't even try and defend them selves. So it was a little disappointing, but at least i have my money back. If anyone ever has a problem with overclockers (or any company) not paying for a DSR point them at this thread (not sure if its worth stickying something like this).
Don't take their "bullsh!t" i was told no one has ever taken to court over a DSR return as it's "rules and not a law". No its not criminal law, its civil law, and it was this which overclockers had broken. If trading standards has a rule about conduct and a company breaks that rule, they are breaking the law. Its that simple.
I now have my £261 back after almost 4 months of waiting, its cost overclockers more this way, why couldn't they just refund me in the first place??
This thread covers almost all areas of DSR and if anyone has a question feel free to pm me. Don't forget, consumer direct is there to help you, and the office of fair trading are there once its gone beyond that.
Sane: to know when your doing something crazy
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