Originally Posted by Bear_ona_bike
non-provision of goods doesn't count as they haven't taken the money yet. According to the credit card company I can't do a thing until the money is taken.
....which is a pain cause I don't want to order from elsewhere and end up with 2 lots of kit that I then have trouble returning.
Phone is no good...
email is no good...
website down...
But I should still be able to cancel my outstanding order by post, surely...
Well its worth a try and a signed, dated copy should be worth something in a small claims court if necessary.