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That's impressive. My experience with them isn't bad, but not as praiseworthy as yours. My Elite Pro failed within a year, and I contacted them for an RMA. After several email exchanges (they wanted to make sure that the fault isn't on my end), I was issued an RMA number. I sent it on the 25/01/07 via special delivery, and the card was sent back on the 21/02/07 (Wednesday). I missed the delivery, so I now need to wait till Monday, but I got an email saying it was shipped, so it could've only been that. That's 4 weeks, which is.. one of the slower RMA service I've experienced - though after all said and done, I am just relieved it is being sent back.
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