| Delayed Order
Hello, i ordered some items from scan over a week ago on the phone. Spoke to a guy called Mike i think. As i used meastro card i had to e-mail a copy of my drivers licence.
On the 14th i recieved this message,
"Please regard this email as a notification of delay in your order due to
unexpected volumesin our warehouse. Please rest assured your custom is greatly
valued and we will process your order with the utmost urgency. Your order has
still been booked for a next working day delivery from the point of despatch and
we will send further emails to confirm this."
then on the 18th i recieved this message,
"The real time status of your invoice is: Stage 1 of 4
1. Invoice printed / Awaiting authorisation - 18 May 2007 11:20:00
2. Payment authorised
3. Order picked / Awaiting despatch
4. Order despatched
The estimated delivery date of your order was 15 May 2007. We apologise for the
delay. Your order is a priority for us to ship, and be assured that we are also
aware of the delay. We will update you as soon as your order has shipped."
I expected to recieve stage 2 today but seeing as i havent i thought i would leave a thread and see whats going on.
Dont want to leave the invoice number on the thread so can the person i need to give it too PM me please.
Thanks
Paul |