| Not Happy that order has been delayed!
Dear Scan,
I placed an order on Friday 29th June and asked the sales rep to check that all items were in stock, which they were. As it was late Friday that i placed the order i was happy to accept the estimated dispatch date of today (Tuesday 2nd July). The order has been held up due to out of stock items, which apparently shouldn't have been a problem as of ordering on Friday.
I know i was given an estimated dispatch date on Friday, but the fact my parts must have been allocated to someone else's order doesn't fill me with confidence!
I have asked for Scan to allow free postage on this order but they are unable to do this.
What can Scan do about this?
Coolermaster Nvidia 690, i7 3.8gz, Noctua U12P, Asus P6T V2, 3gb Corsiar DDR3, BFG 275 GTX OCX, 320gb WD Macbook Pro 2.5ghz Penryn, 4gb Ram, 250gb HD, 512mb 8600GT, Super Drive, Mac OSX 10.5, Windows XP, Bluetooth Apple Keyboard + Mighty Mouse  |