I hope your connection is a reliable one Steve, but I have to warn you that the 20Mb "service" is notoriously bad. I actually downgraded to 4Mb back in June after weeks of miserable speeds on the advice of an wonderful engineer. He sends me email updates on the situation as I want to go back to 20Mb when it's working properly. He was also the first person in the company to admit to me that there were serious issues with 20Mb nationwide and that the network infrastructure was struggling.
I desperately wish they'd change back to 10Mb. Come to think of it, I wish they'd change back to NTL too! Never thought new management could do so much damage in such a short space of time.
Anyway, don't mean to make you feel down, just want you to be prepared. I think some regions do better than others, so hopefully Bristol is doing well.
