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Old 31-08-2007, 06:49 PM   #32 (permalink)
cauldcoats
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Re: Does anyone hate Virgin Media?

Never ever use Virgin Media! You will be locked into services and be completely unable to get out of them. I subscribed to a broadband package and after many many months after cancellation they are still sucking my bank account dry. It is impossible to speak to anyone on their telephone system, just endless menus...press one for...press two for....all our operators are busy.....nightmare.

I spent over eight frustrating hours, 29 telephone numbers and no success.

When you are connected and waiting you are bombarded with taped messages about how wonderfull virgin are and how they are voted number one. They are terrible! Their customer service is absolutely shocking.

Please please please never use Virgin for any of your services, you will regret it.
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