Thankyou for your reply, unfortunately i find it extremely misleading that Thecus would sell a device labeled with dual 1000mbit connections that in the real world performs below 100mibit speeds. I can see no other reason but to trick its customers into purchasing the device!
1. I read these reviews of the N2100 before purchasing the N299. I understood the N299 was a cheaper model, but nowhere in the user manual or any documentation on thecus.com did it state the N299 would perform at sub 100mibt speeds. It only stated it had dual 1gbit connections. It is fair to infer from this description that the device should offer performance speed somewhere in the ballpark of 1000mbit. Would you agree?
This is no different than a company selling say, a 320gig HDD but the electronics in the drive are very cheap and somehow bottleneck the access to only 150gig. The consumer was led to believe that because the drive was advertised as a 320g then it would have 320g of space, which it does (as the N299 does have 1gbit ports) but something else has crippled the access to it. Do you see my point?
2. The spin down feature is one of the main reasons for the purchase of this device. I dont want these drives spinning for weeks at a time consuming power & wearing out when Im only accessing the N299 sporadicly. I thoroughly read the full user manual before committing to the purchase of the N299. The manual is located here:
I also received another copy of the CD supplied with th N299. On page 71\72 the manual lists the full hardware & software specifications of the N299. Page 72 describes the power management features in particular.
- Disk Staggered spin-up
- Disk idle spin-down
are two of the features listed. I based my purchase on the information available on the Thecus.com site, can you please explain to me how this discrepancy has occurred.
Please understand I feel this device has potential, and if it was advertised as 10/100 device then it's performance would be understandable, The main issue I am trying to bring awareness too is that Thecus is misleading people with its 1000mibt claims and inaccurate product descriptions.
I anticipate your response this thread, If you would rather this conversation takes place privately then feel free to continue the initial support ticket (#LMY-14042-345) which is yet to get anything but an automated response!
Regards,
Daniel Smith