PeeTee
Sorry for the problems you have experienced.
It is very disappointing to here you feel you have been let down in this case. Your order was due to be delivered on the 22/11/07, but unfortunately was delayed and confirmation of this sent on the evening of the 22/11/07.
On the 23rd we removed the LN 12119 Edimax BR-6204Wg at your request... I admit the response was a little lacking and could have addressed the problem a little better, which maybe would have saved the time taken for you to have to post through Hexus and then for me to get involved and reply ....
Not that I mind
, and Thank you for bringing this to my attention.
The outstanding problem surrounds the LN 17550, this card was marked as End Of Life on the 26th November, at this time we had no stock and also from checking previous sales no other order's were placed or completed after the time your order was placed, which would be the reason the order was not processed.
At the moment your order is on hold as a suggested replacement to the LN 17550, we have stock of the LN19947 -
Computer hardware and software at amazing prices, available online from Scan Computers UK selling for £ 75.29 + Vat
We have stock and can ship your order tonight for delivery tomorrow if you can accept this alternative card.
Please contact me to advise at your earliest convenience, please be assured that your order will then be despatched with the utmost urgency.
Thank you in advance for your patience and co-operation.
Best Regards