Originally Posted by noTHINGface 
Gordy - which branch was it? You gotta name and shame them! I'll submit to the Inquirer if I get the chance.
EDIT - nice irony as well since Apple are not exactly shy of hoisting DRM on people...
Its the Bristol one up at Cribbs.
I would be very very surprised if either John Lewis management or Apple had any involvement in this. I'd bet on a poorly trained member of staff.