[bnorth99]

thanks for the advice wombar and jeffell

the warranty if for 1 year but after 1 month (premier30) its return to base at teh victims expense. I reported the graphics problem after 18 days and asked for it to be fixed under the warranty on day 29 so I should be covered.
of course Eclipse try to delay matters (asking me to contact the monitor maker !) and now say I'm out of time !!

but since they also say on RTB it will take up to 28 days to fix (cos they have to get a new part off the maker !!!) I may well buy a new DVD - as you suggest - and get a friend to help fix it.
this will invalidate the warranty and the worry is of course if something else falls off next !!

yes I should have checked what a terrible reputation Eclipse (of coventry distinct from sussex one have) .
I think the reason they are in business is that PC Advisor are always saying what wonderful products they have - for some reason !!??