Originally Posted by j.o.s.h.1408
how does this step up process work? u can get the 9800gx2 for free?
i can't really explain it so..
Originally Posted by Blitzen
Thats not how the step up work at all.
1. Register your current card on EVGA website
2. Select what you want to step up to (whats available on the program)
3. Join the queue
4. When you get to #1 you are sent an email by their step up team IF the card you want is available for immediate shipping.
5. Email them back or telephone with credit card details to pay the difference for the new card vs old one.
6. Send you old card, which YOU pay for to EVGA in Holland or Germany (cant remember at the moment).
7. Wait 10 days for your new card to arrive.
You certainly dont send you card out until they have your new one ready for shipping and you have paid the difference.
In the USA they cross-ship. They send the new one on the same courier that will pick up the old one.
EVGA USA, the same as Corsair USA, have far more respect and better customer service than their European counterparts.
Shame that but true!
hope that makes sense to you
