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Old 26-03-2008, 12:26 AM   #51 (permalink)
oclocker
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Re: Should I Be Worrying? Eclipse Computers

Originally Posted by Ronnie268 View Post
DO NOT BUY FROM THESE PEOPLE.

Customer Service absolutely terrible. Waiting times hugely too long, much longer than published. Unresponsive to phone call or email.

I paid for a computer in Nov 07, arrived 3 weeks later, not 10-14 days. Faulty on arrival - notified them immediately. Collected computer on 3rd Jan, tried to charge for repairs, which I refused. Still waiting for money back 25 Mar 08. They've had my money for more than 4 months and for most of that they've had my computer as well!!

I repeat,
DO NOT BUY FROM THEM.
small claims court - can be done online & usually dodgy outfitslike eclipse cave in to those that start SCC action. Do it!
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