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Old 03-06-2008, 10:54 AM   #1 (permalink)
akaneria
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Join Date: Jun 2008
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So disappointed with Scan service!

Hello,
2 weeks ago i returned an item (xfx graphic card 7900gt extreme) as it was faulty, and having looked at numerous forums, i can see that the whole series is having problems, somthing to do with artificating and nvram overheating issues.

Anyway i returned the item, and it takes upto 2 weeks for xfx to report back to scan. They have reported back to scan to replace the card with an equivalent one. I spoke to scan yesterday, and they said that they had a refurbished 7900gt sitting around somewhere, whcih they were going to look for. HOW long will that take!

I Dont want a refurbished 7900gt considering that the same problem nearly 100% chance its going to occur again. I Want a new equivalent one, i dont care which one, but it should be new and equivalent !

Im sure if anyone else was in my situation they would undersatand!

my rma number is : <SNIPPED>

Please can some get this sorted

many thanks

Last edited by Lee @ SCAN; 03-06-2008 at 11:10 AM..
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