Yup, i'm with Jay on this one
i'm quite happy to pay a premium (all be-it a very small premium if one at all)
the service that i have had from SCAN is second to none, i have messed up every orer that i have made and SCAN have sorted it quickly and efficiently

.. now... had i messed orders up with other companies (and i have

) they aren't so quick to respond and often don't respond at all until it is too late... meaning longer without the needed items
so yeah... other places
MAY be cheaper... but from what i have experienced.. their support compared with SCAN is atrocious, SCAN just seem to be leading the pack CS wise.. hence why i praised them in the Custom PC survey and the PCpro one too