Originally Posted by handscombmp 
Ours went across fine.
Not meaning to sound patronising (but how could i after Sky have treated you) but you sure you put it in the right box.
Got to say though it's pretty poor about the service your getting (after the first 24hrs i would have gone in full guns blazing) espically if you have everything with sky.
lol yeah ofcourse, card is just defective.