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Old 19-08-2003, 02:44 PM   #11 (permalink)
Big RICHARD
One skin, two skin......
 
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Originally posted by Butuz
Customer care only matters if the customer is at risk of going somewhere else for business, in microsofts case Windows is the best O/s, their server o/s is the best (perhaps), their office package is the best their web browser is the most dominant, their media player is the most wideley used, their instant message program has been bundled with every pc for the last 2 years.

Why should they care what you think? They don't need to, your not going anywhere else, your still moaning even though your sitting in front of a MS box using IE in between working on some docs in word 2000 (wild generalisation before you bite my head off and tell me your using opera or some such).

Wake up to the real world, if there is no competition for a product the monopoliser is under no obligation to fully satisfy all its customers. Thats where MS is at at the moment and thats how theyre playing it.

They may have to change at some stage, and actually listen to customer feedback about security, bugs, licencing. These are the things we hate about MS products but we still buy them in their millions.

I get so bored of anti MS moaners. Just live with it, or install linux and suffer in silence. *shrug*

(sorry for being a bit blunt, but better to be blunt than beat around the bush eh? )

Butuz
I'm not actually anti Microsoft really. It does annoy me that MS do what they do, but agreed they do it cos they can. I think most people would too......
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