Not too sure what you're missing.
Both your "account" needs to be activated on Be and you need to have the engineer to physicall jumper you across from BT's wholesale service to the local loop unbundled connection used by Be.
I thought it was BT who had to patch you through, and if so, then you have been patched as Zen told you your "activation" was on the 2nd Oct. In which case, you're using Be's "wires", but your account is not set up.
Need clarifiaction on what's meant by "activation"
