| I just upgraded, and found the quickest way to get through to the O2 retention team was to ring up looking for your PAC code to change providers - then they quickly put you through. Also go into the Orange/Vodafone/etc stores before and find out what deals they have so you can bargain properly. I went from £100 for my phone to free, and £150 cash back (automaically too! Not 'send in a letter at 3 months, 5months, 12 months and 15 months'), and better minutes/texts package.
Gaming Rig: Q6600 @ 3.1GHz | 2GB OCZ PC6400 @ 700MHz 4-4-4-12 | H2O 1/2" custom system | Gigabyte G965P-DS3 | 700W | X1950XT 512 | Seagate 320GB, Samsung 250GB, 2 x 160G Samsung SP in RAID-0 | Dell 2001FP
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