Originally Posted by |SilentDeath|
"within manufacturers tolerances" is exactly right. IBM should have taken it to court - as usually the loser has to pay costs (or is that not true with small claims? but then our legal system would be pretty messed up as noone would bother).
There is no way she could prove it is a defect, its documented in the spec sheets for *every* tft manufactuer, basicly saying if you need a defect free screen (ie milatary and medical use) you should pay them more for one that has gone through more expensive qualilty checking.
The Sale of Goods Act does cover minor defects. Until someone actually goes to court and hammers this out, we won't know for sure.
99% certain small claims court you each pay for your own legal costs.