Originally Posted by behappier
Well... Good news and bad news
Good news is got the phone back with a new screen and they charged me £40
Bad news is that you can see that they forced it open as there are marks in the back cover behind the screen and they messed up the swivel mechanism, now going either way when originally it was only clockwise,
Back to the shop for some explaining!
£40 is fairly reasonable for a retailer, but not if the handset has come back marked! This shows the ineptness of some of these repair centres, as they shouldn't need to prise the handset apart to get to the LCD.