/me is happy
Only ever ordered one product from these guys, a Creative MUVO TX Flash MP3 Player. Took almost 2 months to be delivered (ordered 2 weeks before Christmas when told was instock). Unit developed a fault, raised an RMA, never heard back - after the experience of chasing them prior to that I gave up and tried to sort it myself. Did a firmware update, worked for another 6 months, same issue again, flagged the old RMA up and heard nothing.
It makes sitting in this office at 80 degrees so much more bareable