Remote Fusion Max system install

[alexcd]

I finished installing a brand new system. I mean EVERYTHING is new... motherboard, CPU, memory, VGA, HDD, and power supply. The only thing that happens when I turn on the power supply is the front LCD screen glows a bit. I can push the power button and nothing happens. I double checked the PWR and RESET headers. I can't find anything wrong.

[Frank Lee]

I finished installing a brand new system. I mean EVERYTHING is new... motherboard, CPU, memory, VGA, HDD, and power supply. The only thing that happens when I turn on the power supply is the front LCD screen glows a bit. I can push the power button and nothing happens. I double checked the PWR and RESET headers. I can't find anything wrong.

Hi alexcd,

Can you please provide what PSU you're running in your system? There could be a number of things wrong related to the system not powering up correctly, such as DOA RAM, VGA card etc. I'll ask my tech guys to see what might be the issue.

Thanks,


Frank

[alexcd]

Thank you so much for the help

Case w/remote
Antec Black Aluminum / Steel Fusion Remote Max ATX Media Center / HTPC Case

Power Supply
OCZ OCZ500MXSP 500W SLI/CrossFire Active Power Supply

Motherboard
GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard

Memory
CORSAIR 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory

CPU
Intel Core 2 Quad Processor Q6700 2.66GHz 1066MHz 8MB LGA775 EM64T

CPU Cooler
Scythe SCNJ-2000 120mm Sleeve CPU Cooler

Video
SAPPHIRE 100245HDMI Radeon HD 4850 512MB 256-bit GDDR3 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card

Video Cooler
ARCTIC COOLING ACCELS1 Rev 2 VGA Cooler

Hard Drive
HITACHI Deskstar 7K1000.B 0A38016 1TB SATA II 7200 RPM 16MB

OS will be Windows 7 x64bit

[Frank Lee]

Thank you so much for the help

Case w/remote
Antec Black Aluminum / Steel Fusion Remote Max ATX Media Center / HTPC Case

Power Supply
OCZ OCZ500MXSP 500W SLI/CrossFire Active Power Supply

Motherboard
GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard

Memory
CORSAIR 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory

CPU
Intel Core 2 Quad Processor Q6700 2.66GHz 1066MHz 8MB LGA775 EM64T

CPU Cooler
Scythe SCNJ-2000 120mm Sleeve CPU Cooler

Video
SAPPHIRE 100245HDMI Radeon HD 4850 512MB 256-bit GDDR3 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card

Video Cooler
ARCTIC COOLING ACCELS1 Rev 2 VGA Cooler

Hard Drive
HITACHI Deskstar 7K1000.B 0A38016 1TB SATA II 7200 RPM 16MB

OS will be Windows 7 x64bit

I'll try to get back to you soon.

Frank

[alexcd]

I've had a few people tell me to test my power supply. I agree it is possible to be at fault but the LCD is lit which throws me off. The more i think about it, I suspect the PWR switch. Right now i haven't changed anything from out of the box and simply plugged the 2pin PWR connector to my motherboard. There is a way, according to the case's instructions, to bypass the LCD module. How is this done? I would just like to make sure the PS is being told to turn on.

[alexcd]

www avsforum com/avs-vb/showthread.php?t=878407&page=2

Here's an interesting thread about another Antec customer's experience with the PWR button on his case.

[alexcd]

I found a problem. The 24pin adapter cable has a broken connection in it. I used a meter to ohm it out. It is the "ON" pin per a diagram I found. I shorted this to GND on my power supply and it immediately turned on. The issue is the adapter cable (power to VFD). How can I get a new one?

[Frank Lee]

I found a problem. The 24pin adapter cable has a broken connection in it. I used a meter to ohm it out. It is the "ON" pin per a diagram I found. I shorted this to GND on my power supply and it immediately turned on. The issue is the adapter cable (power to VFD). How can I get a new one?

Hi Alexcd,

Please submit and RMA ticket, and make sure to follow all directions on the website. Also, after you get your ticket number, please email me at flee@antec.com with your RMA information.

Thanks

Frank

[alexcd]

sorry but where is the RMA form?

[Frank Lee]

sorry but where is the RMA form?

No problem!

Here you go Alex

Click!

Frank