P182 Front Panel Audio Problems

[Guppy]

I'm currently using the onboard HD Audio and noticed an interesting issue. I currently have a set of 2.1 speakers plugged into the motherboard audio jacks on the back and it works with no problems.

However, when I plug in a headset into the front panel audio jack on the case, I get a weird "buzzing noise" and my friends across steam or ventrillo say they can hear themselves echoing whenever they speak to me.

I have read forums where people have had similar problems saying that the wire is unshielded and that the graphics card is interfering with it. But I was wandering if you guys would know of a fix? Someone said ferrite clips on the wire might work but do you guys have anything that would definitely work?

Thanks,
Guppy.

[Frank Lee]

Originally Posted by Guppy

I'm currently using the onboard HD Audio and noticed an interesting issue. I currently have a set of 2.1 speakers plugged into the motherboard audio jacks on the back and it works with no problems.

However, when I plug in a headset into the front panel audio jack on the case, I get a weird "buzzing noise" and my friends across steam or ventrillo say they can hear themselves echoing whenever they speak to me.

I have read forums where people have had similar problems saying that the wire is unshielded and that the graphics card is interfering with it. But I was wandering if you guys would know of a fix? Someone said ferrite clips on the wire might work but do you guys have anything that would definitely work?

Thanks,
Guppy.

Hi Guppy,

Let me find out with my Product Development guy to see if your solution will work, and see if there are any other solutions out there for your issue.

//Frank

[Guppy]

Has there been any news Frank?

[mdrnhl]

I have almost the same problem. I get a wicked buzzing when listening to headphones through the front jack, but no one has reported me causing issues with my microphone.
I have tried putting a spare ferrite thingy on the end of the cable near the case jack, but it did not resolve it.

[Olmy]

I also have this problem with my Antec P182, have had it the entire time I've owned the case. I can't use my headphones through the front panel for music listening because there are small buzzes and pops which correspond to system activity. In games the interference is unbearably loud. Any advice for resolving this problem would be greatly appreciated.

[Veronica Feldmeier]

Originally Posted by Guppy

Has there been any news Frank?

Hi Guppy -

Sorry to hear you haven't received an answer about your issue.

Moving forward, I'll be working with PD to try and get an answer for you. I'll follow up with you this week with an update.

Sorry again for the delay.

Kindly,
Veronica

[dumprep]

I have this problem as well. I believe it's caused by an unshielded connector cable between the audio card and the front panel.

[Guppy]

Has there been any news Veronica?

[Veronica Feldmeier]

Originally Posted by Guppy

Has there been any news Veronica?

Hi Guppy -

For your issue, Customer Support mentioned you'll need a replacement front port module. Please PM your shipping address info.

Thanks,
Veronica

[mdrnhl]

Originally Posted by Veronica Feldmeier

Hi Guppy -

For your issue, Customer Support mentioned you'll need a replacement front port module. Please PM your shipping address info.

Thanks,
Veronica

Sounds like I will need the same, Veronica.

[Veronica Feldmeier]

Originally Posted by mdrnhl

Sounds like I will need the same, Veronica.

Hi mdrnhl -

Sure, please PM your shipping address info and I'll send it to our Customer Support team.

Thanks,
Veronica

[Olmy]

What exactly would the replacement front port module change? Are the cables on the replacement better shielded? I'll probably send my shipping info for a replacement too.

[Veronica Feldmeier]

Hi Olmy -

Customer Support wanted to make sure your connectors are setup correctly, and check to see if you're using the HDA (High Definition Audio) or the AC97 (analog)?

You can only use one or the other, based on MB requirement.

If you're using the HDA, make sure the CMOS setup is enabled. If your USB ports or module is defective, then it would give the static feedback.

If you've tried this, and the issue isn't resolved, please send me your information and I'll send it to Customer Support.

Lastly, for the cables, you can re-route them to the back of the case for better cable management.

Hope this helps!

Veronica

[mdrnhl]

Originally Posted by Veronica Feldmeier

Hi mdrnhl -

Sure, please PM your shipping address info and I'll send it to our Customer Support team.

Thanks,
Veronica

Hi, thanks for the response! Unfortunately, I cannot PM you (apparently I need more posts....but I don't have any other problems with my case!). Is there an email I can send it to instead?

Thank you!

[Veronica Feldmeier]

Originally Posted by mdrnhl

Hi, thanks for the response! Unfortunately, I cannot PM you (apparently I need more posts....but I don't have any other problems with my case!). Is there an email I can send it to instead?

Thank you!

Sure. You can contact Jeff Smith at jsmith@antec.com.

If you have any other questions, please don't hesitate to ask.

Kindly,
Veronica

[Olmy]

Hi again,

I'm currently using the HD audio front panel cable in my case with the front panel connector on the Asus Xonar DX, which I believe is High Definition Audio compliant. This is an issue I've had with onboard sound also (which is currently disabled in the BIOS).

I'll send my shipping details, thanks for the help.