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    Go Back   HEXUS.community discussion forums > HEXUS.channels > HEXUS.lifestyle > Audio/Visual - Standard and HD

    Audio/Visual - Standard and HD Discussions about audio and visual equipment, media and content for both standard and HD

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    Old 07-01-2005, 09:12 PM   #17 (permalink)
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    If it's faulty then they should pay for carriage
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    Old 07-01-2005, 09:17 PM   #18 (permalink)
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    Technically the retailer has no responsibility to pay for returns. We stopped selling them as we had 1 in 3 or 4 returned and it cost us £8 each time in postage to send the replacment. that is £16 in total is someone had a replacment. The small profit in them meant that we were not making any money selling them.

    If you dont mind the risk however and get a good pair then they are well worth it.

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    Old 08-01-2005, 02:59 PM   #19 (permalink)
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    Any local stores that stock them? I wouldnt mind paying a bit more on the high street but being guaranteed a working set eventually
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    Old 10-01-2005, 09:39 AM   #20 (permalink)
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    i was under the impression that retailers had to do the shipping on doa?
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