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Thread: Carbide 540 Air Faulty Hotswap SATA cable

  1. #1
    chown -R me ./base BlackDwarf's Avatar
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    Carbide 540 Air Faulty Hotswap SATA cable

    Hi guys.

    Received delivery of my new 540 Air yesterday. It's a beauty. However When plugging my drives into the hotswap SATA bays, I noticed on first bootup one was not being recognised. Unscrewing the hotswap from the case and using my own power and SATA cable has resolved the issue, but would it be possible to get a replacement to have the hotswap working again?

    Cheers.
    Diablo (Main PC): Corsair Air 540; Gigabyte Z77-D3H; i5 3570k @ 4.4Ghz; 16Gb Corsair Vengeance PC3-12000; 120Gb Samsung 840 EVO; EVGA 980 Ti Hybrid; 2x Dell U2414H; Windows 10 x64.
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  2. #2
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    Re: Carbide 540 Air Faulty Hotswap SATA cable

    Sorry about that BlackDwarf. Yes, we can definitely send you a replacement. Go ahead and submit a ticket at Corsair.force.com and explain the problem. Once you have ticket #, let me know what it is so I can help process it quicker.

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