Dominator SPD Question

[Raging Blade]

Hi,
I have purchased the above pair of Dominators recently to use them with my XFX 790i Ultra board and they are working fine however I have a query regarding the product name I see when I run Utilities such as CPU Z.
It shows a memory part number: CM3X2G1600C9DHX and the max bandwith is showing as: PC3-8500F (533 Mhz).
Can you shed any light in this?
Many thanks
Raging Blade

[Raging Blade]

Ps:

I have the same issue as the person who wrote the review within the link below.

ncix.com/products/index.php?mode=productreviewread&product_id=40069&review=1

Why isn’t this clear when I visit the Corsair website to check the memory sticks. It feels as though I have purchased a repackaged memory

Of course this may be me jumping the gun due to my ignorance thus I seek your advice.

[Yellowbeard]

Originally Posted by Raging Blade

It shows a memory part number: CM3X2G1600C9DHX and the max bandwith is showing as: PC3-8500F (533 Mhz).Can you shed any light in this?
Many thanks
Raging Blade

This number is part of the default SPD timing. This low default timing and frequency is necessary for the system to be able to boot the memory at default settings or after a CMOS clear. It has nothing to do with the actual tested settings for your memory.

If the memory will run 1600 at CAS9, it is meeting the listed specification. As noted the SPD has no bearing on this and it is not repackaged RAM. However, it does appear that you may have a module that has been programmed with the wrong SPD. If you would like for us to replace it, we will. This is much like a car having the wrong badge on it and will not affect performance but we certainly have no issue replacing your memory if you like.

[Yellowbeard]

Thread split for clarification from other thread.

[Raging Blade]

Originally Posted by Yellowbeard

This number is part of the default SPD timing. This low default timing and frequency is necessary for the system to be able to boot the memory at default settings or after a CMOS clear. It has nothing to do with the actual tested settings for your memory.

If the memory will run 1600 at CAS9, it is meeting the listed specification. As noted the SPD has no bearing on this and it is not repackaged RAM. However, it does appear that you may have a module that has been programmed with the wrong SPD. If you would like for us to replace it, we will. This is much like a car having the wrong badge on it and will not affect performance but we certainly have no issue replacing your memory if you like.

Thanks for the prompt reply and explanation.

As I understand it the SPD has no bearing on the performance, it is there as a label.

How would I go about exchanging my memory? I bought these from Amazon.

Many thanks

[Yellowbeard]

Use this link below to RMA with Corsair. We are sorry you had this issue.

RMA LINK

[Raging Blade]

Thanks Yellowbeard,

I've completed the form and I await a reply from Corsair.

Do you think they might send me the correct memory before I take these out of my system? Otherwise I will have no access to my computer whilst this is resolved.