Asus Swift ROG PG278Q

[KeyboardDemon]

I have waited a long time for this, here it is, the question is should I pre-order it???

My mind says no, but my heart is racing at the sight of it!

[Heloooo]

I would recommend you wait it out , let some people get it and soon most of the major sites will review it so just incase what I would do is wait for a review and then order it . Saves you from picking up a product which you may regret.

[Kovoet]

Yeah I'm going to wait a bit then sell my u2913wm then get this. Best to wait it out and get the feedback

[KeyboardDemon]

I would recommend you wait it out , let some people get it and soon most of the major sites will review it so just incase what I would do is wait for a review and then order it . Saves you from picking up a product which you may regret.

Yeah, while the sensible side of me agrees with you, I'm still torn and as I've had the money put aside for this for quite some time, I really want it to just launch already.

Of course it won't be coming out until the 28th July, so that does give the major review sites (Hexus reviewers - I hope you're reading this) a chance to review it before launch and if I pre-order I still have a month to cancel before the order can be fulfilled, right?

Is anyone else thinking about this monitor?

[KeyboardDemon]

Ok, the sensible side of me lost the battle to the emotional side and I placed a pre-order today!!! It was encouraged a little by a bit of a bonus at work today though, so that's half the monitor paid for, lol.

[dangel]

I've preordered it too... but not from Scan (me and them parted ways a while back but let's not retread it).

Utter madness but quite the step up for me

[KeyboardDemon]

I've preordered it too... but not from Scan (me and them parted ways a while back but let's not retread it).

Utter madness but quite the step up for me

Without re-opening old wounds, where did you order from? at what price?

I've seen it on eBuyer and OCuK, eBuyer had about the same price as Scan, OCuK was out of the question, but if it's available for a considerable saving elsewhere then I might be tempted to change supplier.

[Bhavv]

I just ordered one from OCUK.

Ebuyer's price has gone up to £721 and they arent due until August. OCUK have their first batch due on the 28th July.

I didnt order from scan for the same reason as dangel.

It is absurdly expensive, but I've been waiting for a monitor with these specs for ages, plus it has G sync included too.

[KeyboardDemon]

Ebuyer's price has gone up to £721 and they arent due until August. OCUK have their first batch due on the 28th July.

Scan's price is £669.92 and they are expecting stock in on the 28th as well.

[KeyboardDemon]

First write up of the monitor is out now, this is from KitGuru

[Bhavv]

Yea the thing is I doubt that Scan would have any left of back order for their first shipment at that price.

Secondly is OCUK's 14 day satisfaction guarantee, and rubbish customer support that I've had from Scan too many times.

[KeyboardDemon]

Yea the thing is I doubt that Scan would have any left of back order for their first shipment at that price.

Secondly is OCUK's 14 day satisfaction guarantee, and rubbish customer support that I've had from Scan too many times.

Scan have to follow the same 14 day satisfaction that OCUK are giving, it's all part of the new Consumer Rights Directive, this has been discussed on a thread on here, but I've included a link to explain what that means.

Should I find that Scan don't have the stock to fulfill my order then I'll just hold on till they do, I don't want it badly enough to pay another £60 over the price I'm paying at Scan.

*** EDIT ***

The new Consumer Rights Directive was discussed in this thread and the link I posted above was originally linked by Pob255, so thanks for that Pob.

[Bhavv]

Well if we want to go into details:

Scan:

Purchase corsair vengeance ram, didnt OC as well as in reviews due to being a different model number with worse ram chips. Asked if I could send it back because of this, they said no. Had to Ebay it at quite a loss.

Samsung F1 hard drive dies, email scan ask if they would replace with the new F3 - 'We cant do that, we can only give like for like replacements'. Ok NP, order 2 new F3s, return my F1, and plan to sell it and my other F1. A few days later scan emails me 'We dont have any F1's left, would you like an F3 instead?'. I tell them I already asked for that, they said no so I bought them, can I get one of them refunded instead? 'Absolutely not, replacement only'.

Then later on, I buy new 4 Tb seagates from them. Advertised as coming with arconis software. I get no software. Post a message on their support forum here - 'Call us to instead to sort them out' ... So I call them 'This is not a support issue, its an order issue, let me redirect you to the right person. This is not an order issue its a support issue, let me redirect you to the right person ...' After fuming for a bit, get to explain the problem to someone. 'Ok, dont worry, its sorted out, you will get your software'. I never got my software.

OCUK - one of my ATI 4870s died from getting too cooked in xfire some 6 months after buying. Return it .. 'Can I get a refund instead to buy another card to replace it?' Sure no problem, money refunded. Place an order that gets dispatched, didnt want it anymore (ordered a soundcard, read online that a better one was out in a couple of months after ordering) - 'Its already dispatched, but dont worry, I can contact DPD and ask them to bring it back to us and not deliver it. Nobody else has seriously ever done that.

And many other much better cases.

[Agent]

So expensive. I want to order (even after my CRT/TFT mini rant), I really do, but I'm not sure it's actually worth that much to me. If it was ultrawide, or 4k, I could probably justify it.

Let's just hope I'm sensible on the town tonight. That's how I ended up spending on my last monitor. Dam you Amazon and one click ordering from my phone!

Although would probably go with OCUK and not Scan for the same reasons as the guys above. Shame it's a 5 week pay month for me.

[KeyboardDemon]

Well if we want to go into details:

Scan:

Purchase corsair vengeance ram, didnt OC as well as in reviews due to being a different model number with worse ram chips. Asked if I could send it back because of this, they said no. Had to Ebay it at quite a loss.

Samsung F1 hard drive dies, email scan ask if they would replace with the new F3 - 'We cant do that, we can only give like for like replacements'. Ok NP, order 2 new F3s, return my F1, and plan to sell it and my other F1. A few days later scan emails me 'We dont have any F1's left, would you like an F3 instead?'. I tell them I already asked for that, they said no so I bought them, can I get one of them refunded instead? 'Absolutely not, replacement only'.

Then later on, I buy new 4 Tb seagates from them. Advertised as coming with arconis software. I get no software. Post a message on their support forum here - 'Call us to instead to sort them out' ... So I call them 'This is not a support issue, its an order issue, let me redirect you to the right person. This is not an order issue its a support issue, let me redirect you to the right person ...' After fuming for a bit, get to explain the problem to someone. 'Ok, dont worry, its sorted out, you will get your software'. I never got my software.

OCUK - one of my ATI 4870s died from getting too cooked in xfire some 6 months after buying. Return it .. 'Can I get a refund instead to buy another card to replace it?' Sure no problem, money refunded. Place an order that gets dispatched, didnt want it anymore (ordered a soundcard, read online that a better one was out in a couple of months after ordering) - 'Its already dispatched, but dont worry, I can contact DPD and ask them to bring it back to us and not deliver it. Nobody else has seriously ever done that.

And many other much better cases.

Well that doesn't sound too promising Bhavv, personally I have not had a bad experience with Scan and if any of the things that you had experienced happened after 13th June this year then I'm sure you would have seen a different outcome.

I have placed 12 orders through Scan over the last three years, the worst thing that has happened were delays due to stock shortages. I have twice had to go through RMA and not had issues with that and once complained about an item with a defect but found the support was fantastic, Scan delivered above and beyond my expectations.

[Agent]

Wait until you have to send a product back and they offer you a low percentage of what it was worth. That's infuriating, along with their "take it or leave it" attitude.
For example: http://forums.hexus.net/scan-care-he...more-scan.html

50% reduction refund for 6 months use. Entirely unreasonable in my eyes.

The entire thing made me look like a fool to a friend not too long back. He'd ordered from Scan because he'd heard me talk about them in the past. He had to RMA something after 7 months use. Was offered a low percentage of a refund. Product was still stocked. They wouldn't give him a new item - low refund only.
Drive to store and kicked up a fuss - got new item.

Then you've got the Scansure fiasco, the leaking of customer details (including plain text passwords), the passing of email addressed to reevoo (even though people we're explicitly opted out for marketing),...I'm with the guys above. It's just not worth the hassle.

Compare to Amazon who upgraded a motherboard that was faulty after 8 months, because they couldn't supply another.

We probably shouldn't turn this into a Scan thread though.