HEXUS.community discussion forums
  • HEXUS
  • HEXUS.tv
  • channel
  • gaming
  • lifestyle
  • trust
  • community
  • ESReality

  • Welcome to the HEXUS.community discussion forums forums.

    You are currently viewing our boards as a guest which gives you limited access to view most discussions and other features. By joining our free community you will have access to post topics, respond to polls and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

    Go Back   HEXUS.community discussion forums > care@HEXUS > Corsair.care@HEXUS > Flash Memory

    Flash Memory Corsair are on hand to give you helpful advice and support for their range of flash memory products.

    Reply
     
    LinkBack Thread Tools
    Old 07-09-2007, 02:27 PM   #1 (permalink)
    Registered+
     
    Join Date: Jun 2007
    Location: Merseyside
    Posts: 53
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Pyr0's system
    4GB Voyger GT

    Hi

    I purchased a 4GB Voyager GT a couple of months ago.... don't worry it's still working

    My problem is that the other day (for the first time) I plugged in the USB extension cord that came with the VoyagerGT, but unfortunately the Voyager stick was not detected by the PC when using the supplied cable.

    I managed to borrow a USB cable from a friends cheap USB memory stick, and that worked fine with the VoyagerGT, so I can only conclude that there is something wrong with the cable I received.

    Is there any chance I can get a replacement cable please?

    I did try writing an email to Corsair to request a new cable, but recieved a reply from a "James Yu" in marketing offering to send me a replacement cap and asking me if my drive was a regular or GT version and what the size was (despite the information being in the previous email - which was duplicated below his reply) ?????

    I did reply again thanking James for the reply, while declining the offer for a replacement cap and re-requesting a cable (and including a photograph of the needed part). but since then there has not been any response (and no cable has arrived)


    TIA
    Paul
    Pyr0 is offline   Reply With Quote
    Old 07-09-2007, 03:14 PM   #2 (permalink)
    Moderator
     
    Yellowbeard's Avatar
     
    Join Date: Oct 2006
    Location: Atlanta,GA, USA.
    Posts: 804
    Thanks: 16
    Thanked 33 Times in 30 Posts
    Re: 4GB Voyger GT

    Paul, I will resend your request. Please send me a PM with your shipping and contact info. Have a good weekend and sorry about the dodgy cable.

    OFFICIAL CORSAIR TECH SUPPORT
    Yes, Yellowbeard, a tall rough man with a big yellow beard
    Yellowbeard is offline   Reply With Quote
    Old 07-09-2007, 05:41 PM   #3 (permalink)
    Registered+
     
    Join Date: Jun 2007
    Location: Merseyside
    Posts: 53
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Pyr0's system
    Re: 4GB Voyger GT

    Thanks Yellowbeard, PM sent
    Pyr0 is offline   Reply With Quote
    Old 07-09-2007, 07:33 PM   #4 (permalink)
    Moderator
     
    Yellowbeard's Avatar
     
    Join Date: Oct 2006
    Location: Atlanta,GA, USA.
    Posts: 804
    Thanks: 16
    Thanked 33 Times in 30 Posts
    Re: 4GB Voyger GT

    Originally Posted by Pyr0 View Post
    Thanks Yellowbeard, PM sent
    CS has your request. You should get a cable soon. Let me know if it is not delivered by Monday Sept. 17. It probably won't ship till MON Sept. 10 so give it a week to swim the Atlantic.

    OFFICIAL CORSAIR TECH SUPPORT
    Yes, Yellowbeard, a tall rough man with a big yellow beard
    Yellowbeard is offline   Reply With Quote
    Old 13-09-2007, 11:30 PM   #5 (permalink)
    Registered+
     
    Join Date: Jun 2007
    Location: Merseyside
    Posts: 53
    Thanks: 0
    Thanked 0 Times in 0 Posts
    Pyr0's system
    Re: 4GB Voyger GT

    thanks Yellowbeard, cable arrived today.
    Pyr0 is offline   Reply With Quote
    Old 13-09-2007, 11:43 PM   #6 (permalink)
    Moderator
     
    Yellowbeard's Avatar
     
    Join Date: Oct 2006
    Location: Atlanta,GA, USA.
    Posts: 804
    Thanks: 16
    Thanked 33 Times in 30 Posts
    Re: 4GB Voyger GT

    GOOD NEWS! Sorry it took so long, enjoy.

    OFFICIAL CORSAIR TECH SUPPORT
    Yes, Yellowbeard, a tall rough man with a big yellow beard
    Yellowbeard is offline   Reply With Quote
    Reply

    Breadcrumb
    Go Back   HEXUS.community discussion forums > care@HEXUS > Corsair.care@HEXUS > Flash Memory


    Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On
    Forum Jump

    Similar Threads
    Thread Thread Starter Forum Replies Last Post
    The mythical 4Gb Vista/XP limit Splash Help - technical & advisory 11 20-08-2007 02:54 PM
    4GB iPods at apple store (£99.01 inc VAT) Killaspeed Current Bargains 8 17-11-2006 09:03 AM
    Sony Ericsson W950 ultra-stylish UMTS 4GB Walkman phone Bob Crabtree Lifestyle News 0 14-02-2006 12:23 PM



    All times are GMT +1. The time now is 11:11 PM.

    Any representations/statements made on the HEXUS.community discussion forums are the representations/statements of the author i.e. the person/organisation making them. If any such representations/statements are disputed they are a matter between the parties concerned. HEXUS Limited accepts no responsibility for any misrepresentations, inaccurate or false statements made by any person/organisation other than HEXUS Limited employees.
    Powered by vBulletin® Version 3.7.2
    Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
    Content Relevant URLs by vBSEO 3.2.0
    © Copyright 2007 HEXUS Limited. All rights reserved. Unauthorised reproduction strictly prohibited.