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#2 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
Absolutely! You can RMA directly with Corsair or, try your retailer. The RMA link for Corsair is Welcome to Corsair :: Tech Support Express
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OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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#6 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
It could be delayed due to the holidays here. Please send me a PM with ALL of your shipping and contact info. I'll personally forward it to the RMA supervisor. Sorry for the delay.
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OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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#8 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
It's understandable, I am very impatient too. I will be out of the office at CES for the next week but, if you don't get the proper response soon, let me know. I'll handle it when I return.
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OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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#11 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
Breezey, thank you for your patience. Your drive should have shipped today. Check your email for tracking info. Sorry for the delay.
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OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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#12 (permalink) |
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Member
Join Date: Jan 2008
Posts: 177
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Re: 8GB voyager GT Broken
I'm having a similar problem with my 2gb Voyager GT and used the site. For some reason I'm getting timeouts when I try to answer the question they've sent me. Sorry for the hijack. Just didn't feel it was worth starting a whole new thread up for it
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#13 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
Since you are seeing an issue at the TSX site, please contact RAM GUY or our US customer service. Not sure if a US toll free number helps you or not:
CS 800-222-4346 CORSAIR FORUM WARRANTY SECTION |
OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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#14 (permalink) |
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Member
Join Date: Jan 2008
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Re: 8GB voyager GT Broken
Originally Posted by Yellowbeard
Wouldn't you know it? It's just decided to work after a few days of not working. Sorry to bother you
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#15 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
Posts: 802
Thanks: 15
Thanked 33 Times in 30 Posts
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Re: 8GB voyager GT Broken
It's no bother at all, sorry you had the issue with your drive and the website.
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OFFICIAL CORSAIR TECH SUPPORT ![]() Yes, Yellowbeard, a tall rough man with a big yellow beard |
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