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    Go Back   HEXUS.community discussion forums > care@HEXUS > Corsair.care@HEXUS > Flash Memory

    Flash Memory Corsair are on hand to give you helpful advice and support for their range of flash memory products.

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    Old 08-01-2007, 06:56 PM   #17 (permalink)
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    Yup, was the first thing I did


    "...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008


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    Old 09-01-2007, 11:20 PM   #18 (permalink)
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    Still not heard anything....


    "...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008


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    Old 10-01-2007, 09:19 PM   #19 (permalink)
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    Still nothing

    Yellow/RedBeard - any chance of you guys having a look at this - I've sent the email twice....

    Dave


    "...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008


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    Old 10-01-2007, 09:49 PM   #20 (permalink)
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    I have sent an inquiry, sorry for the delay. I will post when I know something.

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    Old 10-01-2007, 09:56 PM   #21 (permalink)
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    Cheers, much appreciated


    "...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008


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    Old 10-01-2007, 10:45 PM   #22 (permalink)
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    Dave, is it feasible for you to call a toll free US telephone number? Or, I can have my supervisor call you, here is his reply:


    I would ask him to call us at 888-222-4346 Ext "0" and ask them to check or I will need to have his RMA# or his name and phone number I can call him
    Just let me know what works for you and the proper time. My supervisor and customer service are both in the US Pacific Time zone. It is currently 2:48PM there so he has approximately 2.5 more hours at work today.

    If you cannot use the toll free number, the direct number is 510-657-8747.

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    Old 10-01-2007, 10:47 PM   #23 (permalink)
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    I'm in the UK, so a toll free US number will still cost me

    What time does your supervisor start work in the morning? As its 22:51 here, so would have to be tomorrow now.

    Cheers for your help - I'll PM you my name and telephone number if a call could be arranged for tomorrow?


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    Old 10-01-2007, 11:01 PM   #24 (permalink)
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    Send me the info via PM. He is 7 hours behind you on California time and is usually available after 9:00am which would be 4:00pm for you so, some time after 4:00pm your time.

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    Old 10-01-2007, 11:09 PM   #25 (permalink)
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    PM sent


    "...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008


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    Old 11-01-2007, 05:33 PM   #26 (permalink)
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    Hey Yellowbeard,

    I'm able to take calls now, so if you could speak to your supervisor it would be great

    Cheers,

    Dave


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    Old 11-01-2007, 05:43 PM   #27 (permalink)
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    Dave, PM me with ALL the info a person would need to ship to you from Switzerland. We have replacement caps in the EU now as opposed to shipping them from the US. You may or may not still get a call. I am out of that loop now but, I will forward your info and get a cap to you from Switzerland ASAP.

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    Old 11-01-2007, 05:55 PM   #28 (permalink)
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    Right I think that was everything you needed, sent in the PM

    Cheers,

    Dave


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    Old 25-01-2007, 04:33 PM   #29 (permalink)
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    Well, nice surprise for me when I went to the Uni Post Room today - a letter from Switzerland, or Geneva to be precise.

    Yup, you guessed it, 1 brand new cap for my Flash Voyager USB Pen, alongside a note from a guy in the Customer Services department. Cheers Corsair, this has definitely made me consider purchasing further Corsair products in the future

    Dave


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    Old 24-06-2008, 06:02 PM   #30 (permalink)
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    Re: Flash Voyager problem...

    got a promlem don't know if from early flash on drive or not , keeps asking for update disk
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    Old 24-06-2008, 06:08 PM   #31 (permalink)
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    Re: Flash Voyager problem...

    Originally Posted by jayman View Post
    got a promlem don't know if from early flash on drive or not , keeps asking for update disk
    USB is plug and play so the functionality is built into the OS. We don't actually build a driver for this as it is not required.

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    Old 01-07-2008, 09:03 PM   #32 (permalink)
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    Re: Flash Voyager problem...

    can u point me in right direction please, yellowbeard, jayman
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