Well, the support site refussed to reply after they replied with the generic response and just closed the case, so i reopened it and asked why no one would actuaslly look into the case for me...it was then closed again and steam have now disabled the support forum for his account....hm im pretty sure VAC can be wrong,
Vac even states it will on ban the game the cheat was dedected in so how come a game that hadnt been played for well over a year also got banned after mw3 did along with black ops 1? hm
then all the cod games get banned the moment they are installed, i suggested a charge back to my mate but he paid via cash so ye pretty much screwed, lesson learned and now he will need to get a bank account, he has moved over to ps4 now with no intention of using steam which sucks