So we have a snazzy canon photocopier with a big paper feeder on the side.
This has NEVER worked with exception to the first few days of being installed.
Since then it always has fictious jams whenever you load paper into the feeder and and try and print from that paper source.
The photocopier people have been out and say there is nothing wrong.
Right now, it's out of toner so the guy today can't replicate it.
I told him the problem has been so long and so persistant, of course the jam log is going to be minimal. We stopped using the crappy feeder box since way before christmas!!!
So today, I told him about the issues with it and effectively he is calling me an impatient liar.
It's almost like he can't be bothered to fix the machine.
Oh and to top it all off, the photocopier is leaving a great big black mark across the first 50 odd pages you print out. Which again has been a persistant problem and again the photocopier repair man says it's fixed (more like they cleaned the suspect area and don't bother diagnosing the issues).
He wasn't in a great mood to start of with as the first thing he said when he got here was he has had to drive 125 miles to get here. I'm like, "So what? Not my problem your company doesn't have staff stationed closer to your home. Infact if you are an on-site repairman, why moan about having to travel??".
He's on the phone right now and he's probably moaning about the crap office staff here (specifically me who is trying to explain the issues and he is believing the report the photocopier is generating).