As title, I arranged the trade-in of two games to Amazon (value >£50), printed the prepaid label and dropped the parcel off at the PO. However, it's been nearly a month now (posted on 1st) and nothing yet; I've contacted them a few times only to be told I should wait 30 days and contact them again. They also keep saying to use the tracking number, but they only provide standard shipping, 2nd class IIRC, but I did get proof of posting.
So, where do I stand on this? As time passes it's looking more and more like some pikey has stolen the games. I mean Amazon's customer support are usually great but they don't seem to enthusiastic to do anything about this.