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    Old 14-11-2006, 09:22 PM   #1 (permalink)
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    User paid to uninstall Windows XP

    An interesting news item I read on BBC, sorry i cannot supply url as I need minimum of 5 posts.


    A Sheffield man has won a refund from Dell for not installing Microsoft's Windows XP on a laptop he bought from the PC giant.

    Freelance programmer Dave Mitchell ordered a Dell laptop on 21 October, and the machine was delivered a few days later.

    As Mr Mitchell was planning to run the Linux open source operating system on the machine, he had no need for the copy of Windows XP Home that had been pre-installed.


    When he started it for the first time, he clicked the box that said "no" on the Windows licence agreement that asked him to agree to its terms. The text of this agreement states users can get a refund for the "unused products" on their new computer if they get in touch with the machine's manufacturer.

    Cash back

    Mr Mitchell, who is an active member of the open source community, said he knew that other Linux fans had tried to get refunds in a similar fashion with varying degrees of success.

    The origins of this campaign date from 1999 when open source activists in the San Francisco area started campaigning to get refunds for software they had no intention of using.

    I was pretty gob-smacked that it was so easy

    Dave Mitchell
    Every time a computer-maker, such as Dell, sells a PC or laptop they must pay Microsoft for the copy of the Windows operating system installed on it. While many PCs are now sold with a customer's choice of operating system installed, no laptop-makers yet offer the option of anything but Windows, said Mr Mitchell.

    To bolster his case, Mr Mitchell shot photographs of every stage of the process that ended with him declining Microsoft's licence terms.

    "I had a clear record of what the licence did or did not say," he said.

    "I fully intended to take it as far as the small claims court," he said, "just to be bloody-minded."

    He then wrote a letter, outlining what he had done, to Dell's Bracknell office and waited for a response. In the letter he did not mention his digital document of the process with photographs.


    Dell only offers Windows software on its laptops
    "I assumed that would come out when it came to the small claims court," he told the BBC News website.

    However, two days later, Dell rang him and told him to expect a refund to his credit card soon after.

    "They only took two days to respond," he said. "I was pretty gob-smacked that it was so easy."

    The total refund was for £55.23, which Mr Mitchell took to be the value of a pre-installed version of Windows XP Home.

    A couple of days after the refund was agreed, an invoice from Dell arrived through the post, which described the refund as "goodwill unspecified".

    Although Mr Mitchell has now waived the right to use the copy of Windows XP Home on his laptop, Dell has not asked for the installation disc to be returned.


    "I've cost Dell £50, not Microsoft, which is a slightly annoying," said Mr Mitchell. He encouraged other people to try to get a refund and wondered if Dell's policy on which operating systems it offered on laptops would change if enough people tried.
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    Old 14-11-2006, 09:33 PM   #2 (permalink)
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    Originally Posted by mchu6am4 View Post
    Cash back
    Back of the net.
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    Old 14-11-2006, 11:24 PM   #3 (permalink)
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    kiss my face

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    Old 14-11-2006, 11:33 PM   #4 (permalink)
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    Originally Posted by MadduckUK View Post
    kiss my face
    WTF dude - it's "Touch my face!"
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    Old 15-11-2006, 12:03 AM   #5 (permalink)
    <3 Drum & Bass <3
     
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    Completely Offtopic:

    The boys are back in the barracks!

    I've got "Back of the net" as my text alert

    It is kiss my face and not touch my face btw

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    Old 15-11-2006, 12:09 AM   #6 (permalink)
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    What? When does he say that? And then where does 'touch my face' come from, I'm sure it was Alan on The Day Today . Also - the original and best - 'Eat my goal'
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    Old 15-11-2006, 12:22 AM   #7 (permalink)
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    Originally Posted by JPreston View Post
    What? When does he say that? And then where does 'touch my face' come from, I'm sure it was Alan on The Day Today . Also - the original and best - 'Eat my goal'
    http://www.mattfacer.com/sounds/part...0my%20face.mp3

    smell my cheese you mother!

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    Old 15-11-2006, 12:30 AM   #8 (permalink)
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    Originally Posted by MadduckUK View Post
    I stand corrected...said the man in the orthopaedic shoe...
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    Old 15-11-2006, 12:45 AM   #9 (permalink)
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    That's saaaa-aaa-addd...
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    Old 15-11-2006, 12:49 AM   #10 (permalink)
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    peal my bell.
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    Old 15-11-2006, 02:11 AM   #11 (permalink)
    Back in England boo
     
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    Am i stupid or do none of your replies to the original post make any sense whatsoever?!



    To get an avatar requires you make 500 sensible posts.....yet still people ask so why do I even bother having this here!
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    Old 15-11-2006, 02:30 AM   #12 (permalink)
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    Alan Partridge... Flatley my dear, I don't river-dance... give a damn!
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    Old 15-11-2006, 08:20 AM   #13 (permalink)
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    Dan!
    Dan!
    Dan!
    Dan!
    Dan!

    /back on topic Link to BBC Story
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    Old 15-11-2006, 08:44 AM   #14 (permalink)
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    They probably didn't even cancel his license. It's a lot less hassle to just send £50 to anyone who whines I think.

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    Old 15-11-2006, 10:15 AM   #15 (permalink)
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    probably right, bit of a bargin for people who want to run linux on a laptop though

    hughlunnon@yahoo.com | I have sigs turned off..
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    Old 15-11-2006, 10:25 AM   #16 (permalink)
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    So basically I can get 50quid off dell's just be dropping XP? Sweet.

    Te audire non possum. Musa sapientum fixa est in aure
    -------------------------------------------------------------------------------------------------------------------------------------------------------
    System 001: Asus P5Q Deluxe, Q6600 @ 3.0ghz, D-Tek FuZion V2 CPU Block, GTX280, Alphacool GPU Block, 4GIG Corsair 6400 DDR2 RAM CL4 @ 800mhz, Corsair HX1000, Dell 2001FP, Logitech 5.1, Seagate 7200.10 320gb x 2 (RAID 0), 500 GIG 7200.9 (backups), Antec 1200 case, Thermochill 120.3 rad, Vario Pump, Vista Ult 64/XP Pro 32 [main] WORK IN PROGRESS
    System 002: 4200X2, ASROCK (my ass-rocks!) 939 uATX MB, ATI1650 (passive), Zalman 500W psu, IIyama 17" LCD, £7's worth of 5.1 speakers (they rock) XP Pro [wife/server]
    System 003: AOpen 1557 GLSLaptop, ATI 9600 64mb, 1.5 GIG of DDR2700 memory, 60gig fujitsu HD 8mb cache, Intel Wireless and it's great! XP Pro [main lappy]
    System 004: ASUS A8N Premium, 4200 X2, 2 GIG Corsair, Silverstone HTPC case, XP120 cooler, 8600GTS (passive), Samsung 500GIG, MCE Remote, Samsung 40" LCD (87BDX) via HDMI Vista Home Premium (32) [media centre]
    System 005: 7" Asus Eee PC 701-B Intel Mobile, 2GB DDR2, 4GB Solid State HDD, Linux Deleted - XP to replaced it!, Black [toy]
    Work System 001: HP supplied Quad Core Q6600, 2gb DDR 2, 400gb SATA RAID 0, 250gb SATA backup drive, nVidia 8800GTS 640mb, Dell 2001FP, iiyama VM Pro 451 Vista Ult 64/Vista Ult 32 SERVICE PACK 1 [main work system]

    ---------------------------------------------------------------------------------------------------------------------------------------------------------
    Directory Opus 9 rocks! (click here) Opera Ad-Blocker (click here)

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