Anyone know where "London North West Depot" is?

[notsobig]

Yeah I know that Matt, but I don't understand "postal administration" bit. It doesn't make sense in Japanese. What information does he need apart from postal detail?

[MD]

postal adminisstration is the equivalent in Japan of the Royal Mail here, they are trying to loook poysh lol

[notsobig]

Thanks Matt and sorry, I understood now I'll get in touch with the retailer in Japan. I'll probably need another English/Japanese dictionary in order to solve this problem.lol

[notsobig]

Yay, I got my dictionary in the end. I got another reply from another royal mail officer today and this time he kindly gave me the depot address(typical) so I took a plunge and drove to that place. It was Japanese retailer's mistake who put the wrong house number in the recipient address That's why I didn't recieve any notification from the custom, bah. Anyway I got it now and I'm very happy. Thanks again for all your help.

[mim1980]

Hi I wonder if someone could help me with this, I recently bought a portable electronic dictionary from Japan but according to the tracking status, looks like it's been held at one of the delivery depot for custom reason. I don't mind paying custom charges at all but the thing is I have never contacted or recieved any notice from the post office regarding this item and the charges therefore I have no idea how or where I should contact now and the strange thing is that status now showing they are "Awaiting payment of charges" without even informing me about it. WTF So what should I do? It seems it's been held at London North West Depot but where is this place located and who should I contact first? Can I just drive into that place and pay the charge and pick the thing up? Also does anyone have rough idea how much the charges will be, the dictionary itself is about 18000yen which is about 80quid. Thanks for your assistance.

Hi notsobig,
Happy to hear your problem was resolved. I have exactly the same problem and I wonder if you can let me know the address and telephone number of "London North West Depot"and also please let me know whether you were charged for that or not.
I need to receive my camcorder asap, so your quick response will be appreciated.

[IBM]

If you want a quick reply on this one, send notsobig a personal message (click on his name, then select 'send a private message') he's much more likely to read that than a resurrected six month old thread....

[notsobig]

Sorry but I don't think I have a phone number but the depot was in Park Royal( forgot exact location but let me check) I had to drive long way And yes I was charged about 25quid for the custom. Thing is Japanese sender made a mess and wrote wrong address on the parcel therefore the letter from the custom also went to the wrong place! You'll probably asked to show them ID when you recieve your stuff off depot so just make sure you take it with you. Now I'll see if I can find the address of the depot.... will be back in an hour or so.

[IBM]

I stand corrected

[notsobig]

Hehe thanks ibm, I must have missed this thread if you haven't pushed it up!

Btw, found the address. And yes, it was in ACTON.
Anyway good luck.lol

London North West depot
Westwood Park Trading Estate,
Concord Road, Acton, LONDON, W3 0TH

EDIT: BTW this is the reply I got from Royal Mail so maybe you could try these phone numbers here.

--------------------------------------------------------------------
Thank you for using our website.

The parcel is currently being held at ou London North West depot as there
has been a charge of £26.36 applied by HM Customs & Excise to the item. We
are unable to release the item until this charge has been paid.

The charge can be paid in a variety of ways.

1) In person at the depot : the address is Westwood Park Trading Estate,
Concord Road, Acton, LONDON, W3 0TH.
2) On receiving a letter from customs advising you of the charge you can
pay by credit or debit card by calling the following number 08700 844 502

I apologise that you did not received your notification letter from
Customs, with your 17 digit charge reference on. This letter should be
sent to the delivery address, direct from Customs.

If you require any further assistance please do not hesitate to contact us
again using one of the methods below:

E-mail us at: parcelforce@parcelforce.co.uk.
If sent to any other email address a reply will not be received.
Please ensure that any replies include the full history to enable us to
deal with your enquiry.

Telephone: 08708 50 11 50
Text phone: 08000 855 854 (for the Deaf and Hard of Hearing)
Fax: 01924 294 205

Kind Regards

[beanbandit]

The parcel is currently being held at ou London North West depot as there
has been a charge of £26.36 applied by HM Customs & Excise to the item. We
are unable to release the item until this charge has been paid.

Was the dictionary in book form or digital form? (CD/DvD) as books are 0% vat & tax. Plus seeing as it came via Parcelforce they overcharged me once on tax, they mistook the package coming from the states when it had actually come from Japan. (big difference by all accounts)

[notsobig]

It's an electrical dictionary Like Nintendo DS type of stuff.

[beanbandit]

It's an electrical dictionary Like Nintendo DS type of stuff.

ah, ok. Do you happen to have a link to this dictionary?, 18000Y is a lot for a dictionary, so want to have a look to see what you got

[notsobig]

I got one from here
http://www.himejiya.net/jisyosougoutop.html
PW-M800 is the one I bought. It was 16800yen including postage and packing. Even with the custom added to it, it was still cheaper than buying similar dictionary in this country. Cheapest one I could find here was like 150quid.

[beanbandit]

Thanks for the link Need to brush up on my Japanese now.

[notsobig]

iie, douitashima****eGlad that I could help.

[jstokes]

Hi I wonder if someone could help me with this, I recently bought a portable electronic dictionary from Japan but according to the tracking status, looks like it's been held at one of the delivery depot for custom reason. I don't mind paying custom charges at all but the thing is I have never contacted or recieved any notice from the post office regarding this item and the charges therefore I have no idea how or where I should contact now and the strange thing is that status now showing they are "Awaiting payment of charges" without even informing me about it. WTF So what should I do? It seems it's been held at London North West Depot but where is this place located and who should I contact first? Can I just drive into that place and pay the charge and pick the thing up? Also does anyone have rough idea how much the charges will be, the dictionary itself is about 18000yen which is about 80quid. Thanks for your assistance.

hi mate i bought some timberland boots on ebay they are now in l n w depot and they say it will be at my house on the 16th but im going on holiday on the 19th of this month so i dont want to take the chance with it can i pick it up at the depot 2morrow please email me asap