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Thread: "Ethernet" doesn't have a valid IP configuration - Win 8

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    "Ethernet" doesn't have a valid IP configuration - Win 8

    I've tried rebooting/resetting the router, restarting the PC and ran the diagnostic tool, but I still can't connect to the internet. My isp is Virgin and router is the Virgin Super Hub.
    Last edited by xpronic; 01-02-2013 at 08:06 PM.

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    Senior Member kalniel's Avatar
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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    What did Virgin say when you rang them? Could be a problem at their end.

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Open a command prompt (Start > run > cmd )

    type "ipconfig"

    What's your IP address?

    If it start "169", then there is something wrong with the superhub.

    If it starts 192 or 10, then there is something wrong with your internet connection.

    Hard to troubleshoot any further then that without more info.
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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    The IP address started with a 169, but after calling VM, they've sorted it out.

    Quote Originally Posted by kalniel View Post
    What did Virgin say when you rang them? Could be a problem at their end.
    It was a problem with the Super Hub. They did some testing, restarted the router and everything is now working.

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Well this is embarrassing, I've run into the same problem again. Turned the PC on this morning only to come up against the -"Ethernet" doesn't have a valid IP configuration problem.

    I called VM again, and was told there is a problem with my system. I don't know what the problem could be, since this is a new PC build with only the default security applications installed (Windows Firewall/Defender).

    My network adapter is a Realtek PCIe GBE Family Controller.

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    What did they do to resolve it last time?
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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    169.254.xxx.xxx addresses are APIPA addresses which basically means that the PC is not receiving its address from the DHCP server (the Superhub in this case) but from Windows itself. Causes for this are many, but first check the cabling very carefully, if there is no issue there, then reboot the PC in safe mode and see if problem persists, some security programs can block access to internet on the incorrect settings.

    There is nothing to say that the Superhub is not causing the problem at the moment, but anything connected to it should have a 192.168.0.XXX address.



    Do you have another device - desktop or laptop, that you can connect to the same cable?

    Are your wireless devices connecting ok?

    Is the Superhub in modem mode, and if it is are you connected to the Ethernet port closest to the Coax cable?
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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Quote Originally Posted by Dareos View Post
    169.254.xxx.xxx addresses are APIPA addresses which basically means that the PC is not receiving its address from the DHCP server (the Superhub in this case) but from Windows itself. Causes for this are many, but first check the cabling very carefully, if there is no issue there, then reboot the PC in safe mode and see if problem persists, some security programs can block access to internet on the incorrect settings.

    There is nothing to say that the Superhub is not causing the problem at the moment, but anything connected to it should have a 192.168.0.XXX address.
    The cable is fine. I'm using Windows Defender/Firewall. How do I boot into safe mode on Windows 8?


    Do you have another device - desktop or laptop, that you can connect to the same cable?
    No.

    Are your wireless devices connecting ok?
    Yes. Tablets and mobiles have no problems.

    Is the Superhub in modem mode, and if it is are you connected to the Ethernet port closest to the Coax cable?
    Its in router mode.


    Quote Originally Posted by shaithis View Post
    What did they do to resolve it last time?
    They rebooted the super hub. I don't want to be doing that every 2 days lol.

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Quote Originally Posted by xpronic View Post
    They rebooted the super hub. I don't want to be doing that every 2 days lol.
    The Superhub is known to be a POS. Reboot it, if the connection works again get VM to replace it and/or get a real router and put the SH in bridged mode.
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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    After trying multiple fixes and having a VM technician try and fix the problem remotely, I've fixed the problem by simply turning on my Sky box! It seems that the Sky box has to be on (I turn it off at the switch every night) before the other devices on port 2/3 can get internet access lol. I've switched the PC ethernet cable to port 1 and everything is now working perfectly.

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    @xpronic

    Hi bro,I am suffering from the same situation

    Ethernet working on my PC but not on my Laptop

    Can you please explain how did you resolve that issue...?

    I am new member here and I cant PM you,please reply me asap

    Regards

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Replace your network interface card and be done with it!!! I've spent over a year dealing with this problem on my Dell Studio XPS. I've followed all sorts of suggestions from lots of threads on how to solve the problem. I even changed from Windows Vista 64 bit to Windows 8 (which I'm glad now that I did just for the difference in start up time!). Whatever I tried would seem to give a temporary solution for a week or for a few days and then the problem would happen all over again. In the end a friend said, replace the Network Interface Card, so I did -- it cost me about $15. Voila! That's all it took! Problem Solved!!!

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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    The onboard nic can not be changed in most laptops, the wireless card/adapter on the other hand can be.

    I would look for a intel based wireless card / adapter i seem to have few issues with them.



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    Re: "Ethernet" doesn't have a valid IP configuration - Win 8

    Quote Originally Posted by TurboSoul View Post
    @xpronic

    Hi bro,I am suffering from the same situation

    Ethernet working on my PC but not on my Laptop

    Can you please explain how did you resolve that issue...?

    I am new member here and I cant PM you,please reply me asap

    Regards
    I would start your own thread with at least some basic details.



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