Results 1 to 10 of 10

Thread: BSOD help

  1. #1
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    BSOD help

    I've just sufferd the dreaded BSOD

    Is anyone able to translate the information from the event viewer below and point me in the right direction for getting it fixed


    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2014-12-04T21:01:05.860016500Z

    EventRecordID 100965

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    - EventData

    BugcheckCode 244
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa8008606160
    BugcheckParameter3 0xfffffa8008606440
    BugcheckParameter4 0xfffff800039d7270
    SleepInProgress false
    PowerButtonTimestamp 0


    Any help would be greatly appreciated

  2. #2
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    Re: BSOD help

    I'm currently running chkdsk and so far it has detected a number of bad clusters, does this mean that I should replace my hard drive? and could this be the cause of my problem?

  3. #3
    Banhammer in peace PeterB kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    31,023
    Thanks
    1,870
    Thanked
    3,381 times in 2,718 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte Z390 Aorus Ultra
      • CPU:
      • Intel i9 9900k
      • Memory:
      • 32GB DDR4 3200 CL16
      • Storage:
      • 1TB Samsung 970Evo+ NVMe
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell S2721DGF
      • Internet:
      • rubbish

    Re: BSOD help

    Yes it could be. Do more bad sectors appear after initial runs? (chkdsk will flag up bad sectors and tell windows to avoid using them). Either way, backup now!

  4. Received thanks from:

    markieboy (05-12-2014)

  5. #4
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    Re: BSOD help

    Quote Originally Posted by kalniel View Post
    Yes it could be. Do more bad sectors appear after initial runs? (chkdsk will flag up bad sectors and tell windows to avoid using them). Either way, backup now!
    Chkdsk is still running ( has been since about 9.30am)and has flagged up a lot of bad clusters.

    After seeing the amount of bad clusters flagged up so far and what files are affected, I'm 80-90% sure that it's the hard drive that's causing my problems, so I'm going to order a new hard drive and back up my files once chkdsk has finished.

  6. #5
    Senior Member watercooled's Avatar
    Join Date
    Jan 2009
    Posts
    11,478
    Thanks
    1,541
    Thanked
    1,029 times in 872 posts

    Re: BSOD help

    If chkdsk seems to be stalling it may be worth aborting it and backing up anything important ASAP; if the drive is failing, additional activity might make recovery harder.

  7. Received thanks from:

    markieboy (05-12-2014)

  8. #6
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    Re: BSOD help

    Quote Originally Posted by watercooled View Post
    If chkdsk seems to be stalling it may be worth aborting it and backing up anything important ASAP; if the drive is failing, additional activity might make recovery harder.
    Thanks for the advice, chkdsk has finally finished running and has flagged up a hell of a lot of bad clusters and repaired a load of files.

    I've got a new HD that should be here tomorrow. I'll install it straight away and take out the old one, then on Monday I'll borrow some leads from work and back up the important documents onto the new hard drive . Until the new hard drive arrives, the computer is staying off.

  9. #7
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    Re: BSOD help

    Would the bad clusters that the chkdsk found explain why Mcafee was unable to run a full scan?

    Every time I ran a full scan the computer would freeze, the highest it ever got was 39% complete before freezing, requiring a hard restart.

  10. #8
    Registered+
    Join Date
    Nov 2013
    Posts
    40
    Thanks
    14
    Thanked
    1 time in 1 post

    Re: BSOD help

    Quick update

    Just ran the western digital data life guard programme and it failed early on in the smart test, so I'm now fairly certain that it's the hard drive causing my problems .

  11. #9
    Senior Member watercooled's Avatar
    Join Date
    Jan 2009
    Posts
    11,478
    Thanks
    1,541
    Thanked
    1,029 times in 872 posts

    Re: BSOD help

    It's possible - if a drive encounters a bad sector on the disk, it can keep retrying over and over to recover it which manifests itself as IO stalls. This is one way in which RAID-ready disks differ from consumer ones, they will report a bad sector/disk to the RAID controller and allow the array to rebuild itself and recover the data rather than stalling and locking up transfers.

  12. Received thanks from:

    markieboy (06-12-2014)

  13. #10
    Senior Member
    Join Date
    May 2013
    Posts
    215
    Thanks
    3
    Thanked
    21 times in 19 posts
    • bytejunkie's system
      • Motherboard:
      • ASRock P5S Pro
      • CPU:
      • i5 750
      • Memory:
      • 8GB Patriot IEM
      • Storage:
      • Samsung 840Pro 128GB
      • Graphics card(s):
      • XFX 6870
      • PSU:
      • Powercooler 600
      • Case:
      • Thermal Take Dokker
      • Operating System:
      • Win7
      • Monitor(s):
      • Apple Cinema Screen
      • Internet:
      • yup

    Re: BSOD help

    event id 41 and windows kernel power error.

    i saw it recentlt. to properly work out the issue, you need to analyse the minidump. \windows\minidump
    http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx

    download the dbgtools and open the dump file in the tools. it'll point you to a driver. in my case this was an AV issue, but in yours is suspect it'll be storage. or maybe AV, but probably storage.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •