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    HEXUS.hardware Discuss everything hardware. Need to chat tech stuff or want to tell us about the stuff in your rig? Here’s your best bet! Add RSS Feed

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    Old 16-09-2003, 08:29 PM   #1 (permalink)
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    Weird Problems - Please Help!!

    My PC has been crashing a lot recently.

    Basically, it will run fine and then all of a sudden it will hang for a second or two, then come back, hang again for a second or two, come back and then hang permanantly, with the HDD light on constantly.

    I've looked in the Event Viewer last time it happened and got the following errors, all within a minute of each other, at the time it crashed -

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 16/09/2003
    Time: 21:08:07
    User: N/A
    Computer: PC
    Description:
    The NEC PCI to USB Enhanced Host Controller service failed to start due to the following error:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    -------------------------------------------------

    Event Type: Error
    Event Source: hpt374
    Event Category: None
    Event ID: 9
    Date: 16/09/2003
    Time: 21:08:27
    User: N/A
    Computer: PC
    Description:
    The device, \Device\Scsi\hpt3741, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 10 00 01 00 66 00 ......f.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 01 01 00 50 00 00 00 00 ...P....
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........

    --------------------------------------------------------

    Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 51
    Date: 16/09/2003
    Time: 21:08:27
    User: N/A
    Computer: PC
    Description:
    An error was detected on device \Device\Harddisk1\D during a paging operation.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 04 00 68 00 01 00 b6 00 ..h...¶.
    0008: 00 00 00 00 33 00 04 80 ....3..€
    0010: 2d 01 00 00 00 00 00 00 -.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 04 23 00 00 00 00 00 00 .#......
    0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
    0038: 40 00 00 0e 00 00 01 00 @.......
    0040: ad 20 0a 12 82 01 00 40 _ ..‚..@
    0048: 00 10 00 00 0a 00 00 00 ........
    0050: 00 d0 3f 81 b8 c3 38 82 .Ð??¸Ã8‚
    0058: 00 00 00 00 08 c0 38 82 .....À8‚
    0060: c0 7d 2e 82 47 00 5e 00 À}.‚G.^.
    0068: 2a 00 00 5e 00 47 00 00 *..^.G..
    0070: 08 00 00 00 00 00 00 00 ........
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........

    ----------------------------------------------------------

    Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 51
    Date: 16/09/2003
    Time: 21:08:27
    User: N/A
    Computer: PC
    Description:
    An error was detected on device \Device\Harddisk1\D during a paging operation.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 03 00 68 00 01 00 b6 00 ..h...¶.
    0008: 00 00 00 00 33 00 04 80 ....3..€
    0010: 2d 01 00 00 00 00 00 00 -.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 04 23 00 00 00 00 00 00 .#......
    0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
    0038: 40 00 00 0e 00 00 01 00 @.......
    0040: 76 20 0a 12 42 03 00 40 v ..B..@
    0048: 00 00 01 00 0a 00 00 00 ........
    0050: 00 00 88 04 e0 75 d8 81 ..ˆ.àuØ?
    0058: 00 00 00 00 08 50 91 81 .....P‘?
    0060: 60 7c 2e 82 27 5d 1a 04 `|.‚']..
    0068: 28 00 04 1a 5d 27 00 00 (...]'..
    0070: 80 00 00 00 00 00 00 00 €.......
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........

    ---------------------------------------------------------

    Event Type: Error
    Event Source: IdeChnDr
    Event Category: None
    Event ID: 9
    Date: 16/09/2003
    Time: 21:08:48
    User: N/A
    Computer: PC
    Description:
    The device, \Device\Ide\IdeDeviceP0T0L0, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 05 00 01 00 6e 00 ......n.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 01 .....


    Here's my system summary (from SiSoft Sandra) -


    Computer System
    Name : PC
    User Name : Chez
    Logon Domain : PC

    Processor(s)
    Model : Intel(R) Pentium(R) 4 CPU 2.40GHz
    Speed : 2.40GHz
    Performance Rating : PR2642 (estimated)
    Type : Standard
    L2 On-board Cache : 512kB ECC synchronous ATC

    System Mainboard
    Bus(es) : AGP PCI IMB USB SMBus/i2c
    MP Support : 1 CPU(s)
    System BIOS : Phoenix Technologies, LTD 6.00 PG
    System Mainboard : http://www.abit.com.tw/ IT7-MAX2 (Intel i845PE-ICH4)
    System Chipset : Abit Computer Corp 82845PE Brookdale Host-Hub Interface Bridge (B0-step)
    Front Side Bus Speed : 4x 133MHz (532MHz data rate)
    Installed Memory : 512MB DDR-SDRAM
    Memory Bus Speed : 2x 177MHz (354MHz data rate)

    Video System
    Monitor/Panel : Hitachi CML174SX
    Adapter : NVIDIA GeForce4 Ti 4200

    Physical Storage Devices
    Removable Drive : Floppy disk drive
    Disk Drive : MAXTOR 6 L080J4 SCSI Disk Device
    Disk Drive : WDC WD36 0GD-00ELX1 SCSI Disk Device
    CD-ROM/DVD : LITE-ON LTR-52246S
    CD-ROM/DVD : Memorex DVD-MAXX 1648 AJ
    CD-ROM/DVD : Image Simulation SCSI CdRom Device

    Logical Storage Devices
    1.44MB 3.5" (A : N/A
    Hard Disk (C : 34.5GB (18.2GB, 53% Free) (NTFS)
    Hard Disk (D : 74.5GB (6.0GB, 8% Free) (NTFS)
    CD-ROM/DVD (E : 241MB (0MB, 0% Free) (CDFS)
    CD-ROM/DVD (F : 201MB (0MB, 0% Free) (CDFS)
    CD-ROM/DVD (I : N/A

    Peripherals
    USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
    USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
    USB Controller/Hub : VIA USB Enhanced Host Controller
    USB Controller/Hub : Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
    USB Controller/Hub : Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
    USB Controller/Hub : Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
    USB Controller/Hub : Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Root Hub
    USB Controller/Hub : USB Printing Support
    Keyboard : Easy Internet Keyboard
    Keyboard : HID Keyboard Device
    Mouse : Logitech-compatible Mouse PS/2
    Human Interface : Microsoft SideWinder Game Pad Pro
    Human Interface : Microsoft SideWinder Virtual Keyboard
    Human Interface : Microsoft SideWinder Game Pad Pro

    MultiMedia Device(s)
    Device : Realtek AC'97 Audio

    Printers and Faxes
    Model : hp deskjet 940c series

    Operating System(s)
    Windows System : Microsoft Windows XP Professional Ver 5.01.2600 Service Pack 1

    Network Adapter(s)
    Networking Installed : Yes



    Does anyone know what might be wrong? If there's any more information that I can give that would help, let me know.

    Thanks
    Chez
    chez is offline   Reply With Quote
    Old 16-09-2003, 08:41 PM   #2 (permalink)
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    looks like a conflict... have u got a pci usb card? take it out or move it to a different pci slot, looks like its causing the probs.
    SilentDeath is offline   Reply With Quote
    Old 16-09-2003, 09:21 PM   #3 (permalink)
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    The only USB I have is the onboard stuff - 6 on the board and 2 on an expansion plate (doesn't actually connect to a pci slot - a lead connects it to the MB)

    I wasn't aware of having any NEC hardware at all! According to Device Manager, all of my USB stuff is Intel and VIA
    chez is offline   Reply With Quote
    Old 16-09-2003, 10:02 PM   #4 (permalink)
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    you got 2 HDD errors up top there somewhere havent you as well...i think

    you installed any drivers recently?

    jus reinstall windows and all will be good

    mrbios is offline   Reply With Quote
    Old 20-09-2003, 05:25 PM   #5 (permalink)
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    Well, I've moved one of my HDDs back onto an IDE channel (was previously on an SATA channel using an abit adapter) and all seems well now!

    I'm still getting the NEC PCI to USB problem, but it doesn't actually seem to cause any issues!
    chez is offline   Reply With Quote
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