News - BT Infinity speed increases for no extra charge

[HEXUS]

Up to 76Mb/s downloads and 19Mb/s uploads.

Read more.

[snootyjim]

So Virgin will not have the fastest uploads in the land. Interested to see how they react.

[Noxvayl]

It is good to see upload speeds being emphasized with the increased use of online backups; I've been loving my 5Mbps upload with FTTC.

[FRISH]

Wish we could get it :c. We we're able to at our old house and we only moved a few streets away D:

[Tpyo]

Wish we could get it :c. We we're able to at our old house and we only moved a few streets away D:

Ditto for me re: Virgin cable service. I moved around 100 yards, and the Virgin "national" service (non-cable area broadband) where I am now occasionally seems to struggle with non-high def video streaming from the BBC etc. While I freely admit that the customer service I've received from Virgin has always been abysmal (if you ever weant to change anything on the account, other than an upgrade, don't. I swear it would be simpler to cancel the service and then open as a new account with the changes), their actual cable service (which I've used at my previous 2 addresses) was the best home internet access I've ever had.
:-(

[watercooled]

Virgin Media = good tech, terrible company who try to rip you off almost every month with 'mistakes' on the bill, poor customer service (although UK located tech support is generally good IMO) and an often over-utilised network. Normally, my connection is great, until a tech comes and must either add a splitter or move to a lower tap in the cabinet, at which point it drops by about 6dB and I have to call them out AGAIN. Most of the time, the techs are friendly and get the job done, I just wish they'd leave the connection where it is in the cabinet!

But I guess anyone who's with them will already know what I'm on about.

I have no idea why you'd want to go with their national service unless you get it exceptionally cheap or something, it's one of the worst ADSL services there is AFAIK.

I guess BT service is better? As soon as Infinity is available here, the cabinet is about 40m away so I'd seriously consider switching depending on the quality of the connection.

[dcwt2010]

That's nice, how about giving us at least 10 mbs for those of us in the rural areas? My parents live about 3 miles from the nearest Virgin Media cabled area... so close yet so far. I can't see how it's commercially unviable, there's several hundred residential houses nearby that would likely sign up (we can get 1.5 Mbs DL on a good day). Definitely more in proportion than town/cities where ADSL2 gives people closer to 20Mbs... why would they need FTTC?

[OilSheikh]

P2P Throttle. Not acceptable in my case. I come home and dwnld an ep of a TV show and 3 eps of anime.

[Brewster0101]

Talking £40 per month including line rental. Isn't virgins equivalent package same prior ce but with tv included?

[snootyjim]

Talking £40 per month including line rental. Isn't virgins equivalent package same prior ce but with tv included?

Don't think so, it's over £30 p/m for 50mb alone.

[phili_c51]

Prices quoted in article are the solus prices and only 12 month contracts. If you take as a bundle (evening and weekend calling plan included which is normally £3.15) they are as follows:
Infinity bundle 1 (40Gb): £18 with £25 activation plus £6.95 for the Home Hub 3, 18 month term
Infinity bundle 2 (Unlimited): £26 with free activation plus £6.95 for the Home Hub 3, 18 month term

[phili_c51]

P2P Throttle. Not acceptable in my case. I come home and dwnld an ep of a TV show and 3 eps of anime.

Throttle is only by 30% so still reasonable speeds! Better than virgins fair use policy

[Blastuk]

P2P Throttle. Not acceptable in my case. I come home and dwnld an ep of a TV show and 3 eps of anime.

Can't feel the throttle, also downloads are scheduled for me to wake up to

[Spud1]

P2P Throttle. Not acceptable in my case. I come home and dwnld an ep of a TV show and 3 eps of anime.

No direct offence meant, but good, please stay away from BT's network, the fewer pirates we have eating up all of our bandwidth the better! The cap doesn't affect law abiding citizens one bit If you are desperate for that linux ISO that you absolutely cannot find on a HTTP download service, then just get a NAS and use that for your downloading needs outside of peak times. Simples.

I'll have to reboot my modem when I get home and see if my profile has been upped yet then - I know that my line is capable of the full 80mb service (when it was installed the engineer tested/confirmed this).

@watercooled - I've had infinity for approx 5 months now and during that time I have only had one problem, which was speed related..a quick and scarily easy call to BT and the problem was resolved completely within 24 hours. Never had a problem since.

This is compared to Sky's DSL service where I had constant problems - I would lose my connection for days at a time at least once a month, with the longest disconnection being for 12 days. I was scared of going with BT tbh but it's proved to be a great move. Next job is to replace the homehub + modem with a draytek.

edit: " Current BT Infinity customers will be able to switch to the faster products by starting a new contract, at no extra cost." hmmm..quick phone call is in order then!

[Biscuit]

Im not sure if im still on the 80/20 trial for plusnet or if we have got the same upgrades aswell?

[crossy]

I guess BT service is better? As soon as Infinity is available here, the cabinet is about 40m away so I'd seriously consider switching depending on the quality of the connection.

I'd like to see BT actually offer a decent service (it'd be a nice change for me - although my relatives use, and like, BT) - Virgin's doing my free 2x upgrade to 60Mb/s at the end of this month. Meanwhile, the best I can get from BT? ... A totally pathetic "up to" 3Mb/s

Just took a look at the pricing for Infinity2 on BT's site and it looks pretty competitive to me, although the 18 month contract is a bit of a turn-off. That said, I'm willing to bet that the Home Hub is a lot more reliable than Virgin's "SuperHub".