Page 2 of 2 FirstFirst 12
Results 17 to 29 of 29

Thread: News - Comet electrical stores heading into administration

  1. #17
    Senior Member Smudger's Avatar
    Join Date
    Oct 2005
    Location
    St Albans
    Posts
    2,234
    Thanks
    256
    Thanked
    260 times in 194 posts
    • Smudger's system
      • Motherboard:
      • Asus P5K-E
      • CPU:
      • Intel Core 2 Duo 8500
      • Memory:
      • 2x2gb Corsair XMS2 8500
      • Storage:
      • 1x200Gb Maxtor DiamondMax 10, 1x1Tb Samsung Spinpoint F1
      • Graphics card(s):
      • XFX Radeon HD4890 1GB
      • PSU:
      • Corsair HX520
      • Case:
      • Akasa Zen
      • Operating System:
      • Windows 7 Home Premium
      • Monitor(s):
      • Samsung 2232BW
      • Internet:
      • Virgin 60Mbit

    Re: News - Comet electrical stores heading into administration

    Compare John Lewis with Currys/Comet. Similar prices, but which would you rather buy from?

  2. #18
    Pork & Beans Powerup Phage's Avatar
    Join Date
    May 2009
    Location
    Kent
    Posts
    5,433
    Thanks
    1,060
    Thanked
    472 times in 410 posts
    • Phage's system
      • Motherboard:
      • Gigabyte Z87 UD4H
      • CPU:
      • 4770k @ 4.3
      • Memory:
      • 8Gb Corsair Vengeance
      • Storage:
      • Samsung 830 256Gb + 1Tb WD Black
      • Graphics card(s):
      • R290
      • PSU:
      • True Power 750w
      • Case:
      • Fractal R4
      • Operating System:
      • W8 64 Pro
      • Monitor(s):
      • Asus PB278Q

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by Smudger View Post
    Compare John Lewis with Currys/Comet. Similar prices, but which would you rather buy from?
    Quote Originally Posted by Phage View Post
    IMHO people buying the same gadgets are interested in

    1) Price
    2) Customer service / ease of RMA
    10) Buying experience

    Comet and DSG are doomed.
    John Lewis/Waitrose have concentrated on 2 and 10 without hitting 1 too hard.
    Society's to blame,
    Or possibly Atari.

  3. #19
    Admin Saracen's Avatar
    Join Date
    Jul 2003
    Posts
    14,509
    Thanks
    466
    Thanked
    2,376 times in 1,656 posts

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by Phage View Post
    John Lewis/Waitrose have concentrated on 2 and 10 without hitting 1 too hard.
    JL and Waitrose price-match with major competitors on a large number of items. But they aren't box-shifters and aren't typically (and probably can't) match box-shifters on price.

    So it depends what you want. Personally, I'd buy in JL/Waitrose over a box-shifter any day, unless the price difference was very large. And that attitude is partly why I haven't used Comet in, oh, 20-ish years.
    Noli nothis permittere te terere.


  4. #20
    Member
    Join Date
    Jan 2012
    Posts
    131
    Thanks
    17
    Thanked
    11 times in 10 posts

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by Smudger View Post
    Yes, they gave people jobs, but they didn't train them to provide anything like decent CS, only how to sell extra warranties. The impression I get whenever I go in one of these stores is that the staff really aren't that bothered, and they know less than I do, but try and cover it with b*lls**t...
    Yes there is a big word Training and just a shame they were bugged by senior management to sell that useless warranty after you get manufacturers warranty with products and not caring for the customers needs, when the manufacturers refuse to supply you with products you know the game is up, but that also has to be down to management.

    I am not sure how many stores Comet had but surely they could of done the sums and closed the stores that were not profitable, but maybe they knew the outcome many months ago.

  5. #21
    Member
    Join Date
    Jan 2012
    Posts
    131
    Thanks
    17
    Thanked
    11 times in 10 posts

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by TheAnimus View Post
    As hash as this might sound, its about efficency and the bigger picture.

    One of the reasons our quality of life has improved so much over the last 200 years is exactly because of such efficencies. It is simply not viable to pay people, who know nothing about the products to read the label under them. That is the thing, not that we are getting sub-par services online, often it's the opposite, amazon are normally cheaper and better.

    It's only because of the changes that we can all have Fridges, Freezers Washing Machines TV and heck pretty much anything comet sells!

    If we start getting all protectionist, saying we can't afford to let anyone loose their jobs, even when the industry is obsolete, we end up with a Pol Pot esk situation!
    I have to admit I buy small stuff after careful research and normally Amazon is at the top of the list of suppliers, but when it comes to bigger items like washing machines I like to see what I am buying it must be a touchy touchy feel thing, but who do we have left oh yes that currys now I do not like that lot they do give you the abusive sell sell of extended warrantys.

    And as for Pol Pot well the goverment springs to mind.

  6. #22
    Hexus.Communism GoNz0's Avatar
    Join Date
    Jun 2006
    Location
    Derby
    Posts
    9,775
    Thanks
    508
    Thanked
    1,006 times in 784 posts
    • GoNz0's system
      • Motherboard:
      • Asus Rampage II Extreme full WC
      • CPU:
      • i7 920 @4ghz WC
      • Memory:
      • 12gb Corsair Dominator
      • Storage:
      • intel 160gb X25m + Raptor 320gb RAID0
      • Graphics card(s):
      • 2 GTX480's in SLI under water.
      • PSU:
      • Enermax Galaxy 1250
      • Case:
      • Corsair 800D
      • Operating System:
      • win7 64bit
      • Monitor(s):
      • Dell 24"
      • Internet:
      • 10mb Cable

    Re: News - Comet electrical stores heading into administration

    bit of a shame as they were useful for short notice need it now items, any big/expensive items i would get price matched from JL, both stores staff are pig ignorant and don't seem to give a toss but JL offer a better warranty.

    I can see why as we have a big store on the Ikea retail park and a few miles away they have a comet that's been there as long as i can remember, its a dive, staff are really useless in there and i have no idea why they keep it open.

    the only time i was spoken to was a young girl who tried to sell me a warranty for a point and shoot camera that took offence when i told her this was a cheap thing to toss about and not my expensive DSLR.
    Last edited by GoNz0; 04-11-2012 at 09:25 PM. Reason: spelling

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

  7. #23
    Senior Member JimmyBoy's Avatar
    Join Date
    Feb 2004
    Location
    BKNL
    Posts
    1,565
    Thanks
    144
    Thanked
    31 times in 27 posts
    • JimmyBoy's system
      • Motherboard:
      • ASUS Maximus VI ROG Hero
      • CPU:
      • Intel i7 4770k @ 4.4ghz
      • Memory:
      • 8GB Corsair Vengeance Pro 2133mhz
      • Storage:
      • 250gb Samsung 840 SSD / 3tb Seagate / 1tb Western Digital
      • Graphics card(s):
      • HiS ATi Radeon HD 7950
      • PSU:
      • Coolermaster GX 650w
      • Case:
      • Bit Fenix Shinobi XL
      • Operating System:
      • Windows 8 Pro x64
      • Monitor(s):
      • 27" LG IPS277L-BN 1920x1080
      • Internet:
      • Virgin Media 120mb down 10mb up
    I still enjoyed walking round the big comet stores and seeing in person a big tv I've been looking at online or a fridge, I'll miss that but when I bought a dishwasher from comet a few years back I found the cocky staff member who served me to be quite annoying!

  8. #24
    Mostly Me Lucio's Avatar
    Join Date
    Mar 2007
    Location
    Tring
    Posts
    4,939
    Thanks
    400
    Thanked
    396 times in 319 posts
    • Lucio's system
      • Motherboard:
      • Gigabyte GA-970A-UD3P
      • CPU:
      • AMD FX-6350 with Cooler Master Seldon 240
      • Memory:
      • 2x4GB Corsair DDR3 Vengeance
      • Storage:
      • 128GB Toshiba, 2.5" SSD, 1TB WD Blue WD10EZEX, 500GB Seagate Baracuda 7200.11
      • Graphics card(s):
      • Sapphire R9 270X 4GB
      • PSU:
      • 600W Silverstone Strider SST-ST60F
      • Case:
      • Cooler Master HAF XB
      • Operating System:
      • Windows 8.1 64Bit
      • Monitor(s):
      • Samsung 2032BW, 1680 x 1050
      • Internet:
      • 16Mb Plusnet

    Re: News - Comet electrical stores heading into administration

    Electronic products are ideally suited to online sales, you're better off reading reviews and gathering similar expert knowledge, than looking at the product yourself (unless you have non-standard requirements or personal preference). As such, it's hardly surprising then that operations maintaining large, out of town retail sites are struggling.

    (\___/) (\___/) (\___/) (\___/) (\___/) (\___/) (\___/)
    (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=)
    (")_(") (")_(") (")_(") (")_(") (")_(") (")_(") (")_(")


    This is bunny and friends. He is fed up waiting for everyone to help him out, and decided to help himself instead!

  9. #25
    Senior Member The Hand's Avatar
    Join Date
    Mar 2004
    Location
    Lincoln, UK
    Posts
    589
    Thanks
    21
    Thanked
    25 times in 14 posts
    • The Hand's system
      • Motherboard:
      • Asus K8N-E Deluxe
      • CPU:
      • Athlon 64 3200+ (s754)
      • Memory:
      • 2GB OCZ 2-2-2-5
      • Storage:
      • WD 300GB Maxtor 60GB
      • Graphics card(s):
      • XFX 6800GT 256mb
      • PSU:
      • Corsair Modular 520w
      • Case:
      • Coolermaster Praetorian
      • Operating System:
      • Windows XP SP3
      • Monitor(s):
      • Samsung 205BW 20"
      • Internet:
      • 20Mbps Fibre

    Re: News - Comet electrical stores heading into administration

    I must admit the last time I bought anything in Comet was in 2006, which was a TEAC stereo a few months after I bought a Samsung flat screen TV with some vouchers, drastically reducing the price.
    The last time I actually went into a Comet store was about Xmas 2009 to look at a Sony Vaio laptop... and within 5 seconds of stopping to look at it, a sales assistant had pounced on me and started going for the "hard sell" approach, which to be honest, just put me off buying it. Luckily, I received a call in the middle the of it all and I made my excuses and left. Comet obviously encouraged this kind of pushy approach, which still ironically puts me off going in today even if there is a firesale going on.

  10. #26
    Senior Member
    Join Date
    Mar 2009
    Location
    Manchester
    Posts
    662
    Thanks
    11
    Thanked
    21 times in 18 posts
    • Percy1983's system
      • Motherboard:
      • ASRock Z77 Extreme 4
      • CPU:
      • Intel 3570k (4.5ghz) + Deepcool Lucifer
      • Memory:
      • 16GB (4x4GB Crucial Tactical DDR3 1866mhz)
      • Storage:
      • 2x2TB Seagate 7200.14 in raid 0 + 64Gb M4 RST + 2TB Storage
      • Graphics card(s):
      • 3Gb AMD 7950 @ 1168/1830 (Gigabyte Windforce)
      • PSU:
      • 750w OCZ ZS
      • Case:
      • Zalman Z11 Plus
      • Operating System:
      • Windows 8.1 Pro 64bit
      • Monitor(s):
      • 27" 1440p Crossover 27QW and 47" 1080p LG 3D
      • Internet:
      • Talk Talk!

    Re: News - Comet electrical stores heading into administration

    I actually bought a freezer there just under a year ago, that was after looking online at many and finding the cheapest was actually click and collect with a store 5 minutes away.

    I never go there to browse.

  11. #27
    Senior Member
    Join Date
    Jun 2004
    Location
    Kingdom of Fife (Scotland)
    Posts
    4,059
    Thanks
    293
    Thanked
    162 times in 146 posts
    • crossy's system
      • Motherboard:
      • ASUS Sabertooth 990FX Gen2
      • CPU:
      • AMD Phenom II 1090T / Noctua NH-D14
      • Memory:
      • 8GB Crucial Vengenance DDR3-1600
      • Storage:
      • 120GB Samsung EVO SSD, 500GB Samsung EVO SSD, 1TB WD Caviar Black, 2TB WD Caviar Green
      • Graphics card(s):
      • XFX 7970 Double D Black
      • PSU:
      • Corsair AX750 (modular)
      • Case:
      • Coolermaster HAF932 (with wheels)
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • LG Flattron W2361V
      • Internet:
      • VirginMedia 152Mb

    Re: News - Comet electrical stores heading into administration

    Hmm, from the comments here I must be in a very small minority that had's consistently good service from my local Comet (less than 10 minutes walk away). Also, last time I went to my local John Lewis the staff member concerned was pretty damned snooty - gave the impression that I'd be better off heading down the local Brighthouse. Hopefully that's just my bad luck, and other sales folks are more accommodating - not that I'd noticed that Lewis' were particularly cheap so maybe my focus on price had annoyed that particular sales droid.

    I've been "devolved" ... does it show?

  12. #28
    Senior Member
    Join Date
    Jan 2007
    Posts
    497
    Thanks
    21
    Thanked
    18 times in 17 posts

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by Geoff I View Post
    I honestly think we are our own downfall by paying the cheapest prices, at least Comet gave 6000 people jobs, now all them jobs will go and we have less places to go shopping and looking at the product to make sure it is adaptable for what we want.

    Just a big shame I wish all of the staff well and lets hope they get jobs in the near future.
    They also paid their taxes which is something that the likes of Amazon seem not to do very well ...

  13. #29
    Senior Member
    Join Date
    Jan 2007
    Posts
    497
    Thanks
    21
    Thanked
    18 times in 17 posts

    Re: News - Comet electrical stores heading into administration

    Quote Originally Posted by crossy View Post
    Hmm, from the comments here I must be in a very small minority that had's consistently good service from my local Comet (less than 10 minutes walk away). Also, last time I went to my local John Lewis the staff member concerned was pretty damned snooty - gave the impression that I'd be better off heading down the local Brighthouse. Hopefully that's just my bad luck, and other sales folks are more accommodating - not that I'd noticed that Lewis' were particularly cheap so maybe my focus on price had annoyed that particular sales droid.
    I have only been in the Glasgow John Lewis once - I went to get some smart tops/polo shirts for my summer holiday ... to say I was shocked at the prices they were charging for their gear was an understatement and I would have needed a loan just to get 5 or 6 tops @£70/80 a pop.

    Having said that I buy quite a bit of my TV's online from them due to the price match and 5yr warranty ... hopefully got a new one coming today.

Page 2 of 2 FirstFirst 12

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •