Xbox 360 won't read any games

[educatedfool]

Right, first off, it's not my new xbox, had no problems with that yet(touch wood), but my brothers.

Memory is a little hazy, not sure if he bought it summer 07 or summer 06 (didn't play it at all), I'm leaning towards 07, which means it would probably just be out of it's year warranty. So either way, it's out of warranty. It won't read any disks at all. I would have known about it sooner but yesterday he moved from glorious northern Ireland to Bristol to live, leaving behind a good load of his possessions including this xbox 360.

Now everything else works fine on it, I was testing it earlier, it just won't read any disks (I've tried 4 games in and none works, ever) It won't even recognise that there are any disks in the tray, just spins them a couple of times and the dashboard just says 'Open Tray' like nothing is in.

Any clues on what to do? I don't really want to pay for a fault which seems fairly common among first generation xbox's and microsoft have failed to include in the 3 year warranty.

[iamtheoneneo]

sounds like a laser issue. you can get cheap ones from ebay if you feel confident in opening up your machine? not exactly hard to replace - its either that or sending it away and paying rediculous fees

[Skinleech]

Originally Posted by iamtheoneneo

sounds like a laser issue. you can get cheap ones from ebay if you feel confident in opening up your machine? not exactly hard to replace - its either that or sending it away and paying rediculous fees

It's not as easy to replace as you think. Each drive has a key that is specific to that drive & to the motherboard. In order to use a different drive, you need to get the key out of the firmware on your original drive, and spoof the new drive with the right key.

There's software around that will do it all for you, but it's not as easy as you'd think.

As for the problem at hand - has he opened the Xbox at all? If so, did he plug the sata cable back into the drive?

[educatedfool]

Originally Posted by Skinleech

As for the problem at hand - has he opened the Xbox at all? If so, did he plug the sata cable back into the drive?

No, hasn't been opened at all

[beanbandit]

Originally Posted by educatedfool

Memory is a little hazy, not sure if he bought it summer 07 or summer 06 (didn't play it at all), I'm leaning towards 07, which means it would probably just be out of it's year warranty.

Before you start messing around the innards of the 360, go confirm when it was bought. If its summer 07, seeing as its only springtime now, it should still be in warranty. Go check before it starts costing you money.

[educatedfool]

Originally Posted by beanbandit

Before you start messing around the innards of the 360, go confirm when it was bought. If its summer 07, seeing as its only springtime now, it should still be in warranty. Go check before it starts costing you money.

Luckily the recepit was found, it was bought on the 20th June 2007. I registered the console online and it went out of warranty 2 days ago, but I've been on the phone and emailed microsoft with proof of purchase showing that it was bought 11 months ago. Still waiting for a reply though.

[educatedfool]

They just give me a wee ring there saying they've extended the warranty to the date that it was bought. Wonderful

UPS will be coming to pick it up once I phone and arrange it.

Support has been very helpful now, no messing and waiting around

[beanbandit]

Good result

[piranha]

My laser went a little while ago and was replaced by a UK firm due to it being out of warranty. Seems as almost as common problem these days as the ROD.

[educatedfool]

Heh, have to laugh really. Xbox made it back here, but the delivery man left it in the blue bin...


Guess you can tell what happened.


More sh*t to sort out now. Bloody UPS.

[rick@nova]

they have recently changed the internal drives on the Xbox so this sort of problem shouldnt happen as much.

[educatedfool]

Ah, this is taking forever to sort out. The council were useless, saying it went through the crusher ( a load of balls, a large, heavy cardboard box would be sorted way before that) and Microsoft said they couldn't do anything. So now it's down to UPS, who were supposed to phone me last friday.

It all started out so well, but i guess nothing can be that easy.

[croupier999]

Hey.

i dont normally come on this forum but i do really need some
My xbox360 is getting the white screen sayin 'please put this disk in a 360 console blah blah blah'

i've read round other forums people have got the same problem.. Has anyone else because this is getting commen its surpose to be the new RROD.
i've got intouch with microsoft.. same bullcrap havnt got a clue..

i know what is the problem.. BUT!!!

im not payin more money to them when i can fix it myself.

so ive got 2 questions to ask people.. does anyone know where i can buy a
Toshiba-Samsung TS-H943 DVD-ROM Drive (not ebay)
or hs anyone got one for sale... if anyone knows either
email me at croupier999@hotmail.com
or add me as a friend on XBL GT projectXb0X (projectXb(ZERO)X

ive also herd stories that last year when xbox released an update to catch flashed drives it also messed up. unflashed drives... can anyone show anylight on this subject???

[zedman 001]

matter of life or death when your 360 messes up.lol

[croupier999]

Originally Posted by Skinleech

It's not as easy to replace as you think. Each drive has a key that is specific to that drive & to the motherboard. In order to use a different drive, you need to get the key out of the firmware on your original drive, and spoof the new drive with the right key.

There's software around that will do it all for you, but it's not as easy as you'd think.

As for the problem at hand - has he opened the Xbox at all? If so, did he plug the sata cable back into the drive?

Can't you just change the the DVD-Drive board from the old one to the new one if they are the same make and model???
The reason im asking ive just ordered a drive today should be here tomorrow.. so im just searching through forum's etc.. to see what the best option is.
but i've seen that you can change the board on some drives, but i dont know if you can on the Toshiba Samsung MS25...