SE K750i file manager and software problems

[autopilot]

Right, i have been trying to find a fix for this all day. As anyone will know by reading my other posts, this is a great little phone. However, the same can't be said for the PC suite that comes with it. It's absolutely terrible. It's so bad, it's almost insulting.

I have uninstalled and reinstalled countless times. I have also downloaded the latest software from Sony's support site. I am hoping that as this phone is/going to be so popular, someone might have an answer (just a clue would be nice). Maybe the problems I am having have been problems on other SE models which someone has found a fix for?

Fortunately, the phone appears as a removable drive in Windows Explorer and I can add/remove MP3's, photo's etc from the memory stick. So the drivers seem to be working but the File Manager program won't see my phone...

But it gets worse, this is the error I get when trying to run the MMS composer app...

Still worse, look what happens when I try and sync my phone with my PC...

Ok, what about the network wizard then...

But the strange thing is that the network wizard then opens with this message at the bottom...

But surely the simple image editor will work...

FFS!

This is just a joke. What a steaming pile of ****! I am not alone with these problems, but I will be damned if i can find a solution anywhere. Damn Sony and there bug ridden crap. Stinks of Sonic Stage all over again.

Any idea's people?

[Taz]

A couple of things to check:

a) Was the software installed using a local Administrator account?
b) Did you disable anti-virus during install?

[autopilot]

A) Yes
B) No, will try...

[autopilot]

Update : None of the above worked but thanks anyway Taz. It looks like the SE software is a complete mess and very buggy. From what I can gather from other forums, it makes a real mess of your registy which it does not clear out when unistalling. If it will work on your system is a complete lottery (some people say it work's better over BT than USB too).

For people getting or thinking of getting a K750i, don't panic. You can still upload photo's, MP3's and install games etc by just dragging and dropping into the correct folders on the memory card, which appears as a removable disk drive.

I highly recommend getting Floats Mobile Agent (http://fma.sourceforge.net/index2.htm) for sending SMS via your PC, syncing with outlook and managing you phone book etc. I works great and is probably better than SE PC Suite anyway.

And if you don't have a K750i, buy one now!

[Nemeliza]

you tried this on a different computer to see if it still happens ?

I havent heard of such issues with the software (yet).

[autopilot]

Originally Posted by Nemeliza

you tried this on a different computer to see if it still happens ?

I havent heard of such issues with the software (yet).

May work on another PC, like I said it's a bit of a lottery. Unfortunately I need to use my PC, so its rather academic if I can get it to work on other PC's or not.

Do some searching on google. Many people have been the same problems with the K700i and other models.

[Pythonette]

Hi Dom, I'm having exactly the same problems as you, I'm having a look around for anything that might, if I find something I'll post back here as I know it's so frustrating having such an excellent phone and then the equivalent of a hamster chewing a sock on your computer! I had the same problems with the file manager I was given with my SE T610, phone was great, software was pants. Hopefully they'll sort themselves out soon!

[shiato storm]

i had to manually install all the drivers as the installer is, well, utter tosh. seems to be working now tho. if only orange would hurry up and flipping well register me!! its been more than 24hrs and still nothing so currently can't use my phone yet!!!

ffs!

[autopilot]

Originally Posted by shiato storm

i had to manually install all the drivers as the installer is

Tried that with no joy. But i don't think it's a driver issue anyway, at least i don't think it is because everything is ship shape in device manager and it works well as a removable drive. Also some other non-Sony software works fine.

[CrimsonAvenger]

Lazy ass developers really annoy me.

It's not as though the tools aren't there for doing proper installs/uninstalls.

[mad_dr1ver]

i got my phone some 3 weeks back and have installed the software suite on 3 computers so far
two were running WinXP SP1 and one was on Xp Sp2...
Found no problems on any of the computers at anytime in instaling or using the suite

[Grey M@a]

Go to the SE sight there is an update for those with these issue's

I myself had no issues with it apart from now I am getting the not connected issue. This seems to happen if you have connected the phone to the usb to charge the battery and then you use the remove hardware option and connect it again it wont find it. Annoying but waiting a few mins then adding it again seems to get round it.

[shurooq]

hi i know the posts were made a while ago, but i recently bought the k750i and the PC suite doesn't work at all i dont even get the removable drive, there is no possible way for me to conect the phone to the computer i've tried everything!! the only thing i can think of is using a card reader, but please can anyone help me connect the Pc Suite to the computer, has anyone found a way!
anyway thanks!

[wokka]

I'm having the same problems as the original poster. I phoned SonyEricsson support and they haven't got a clue whats wrong. Can not sync by BT either.
Grey M@a, there is no update on SE's website.

[BenW]

I have just one problem with the software, when i connect my phone the file manager will sometimes not recognise the phone. I have to unplug it and plug it in again before its recognised but windows explorer will recognise it even when file manager won't :S

[shiato storm]

yeah, i find I have to plug in/out a couple of times for windows to recognise its there. I find a good firm shove as the usb cable goes in helps...no point pussy-footing around, get it in there!