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    Mobile phones and accessories For all discussions about mobile phones and accessories, be sure to read and abide by the FAQ though!

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    Old 14-08-2006, 04:37 PM   #1 (permalink)
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    Orange Service Problems??

    Hey,

    On my phone it is saying 'Limited Service' is anyone else experiancing network problems?

    Rich

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    Old 14-08-2006, 04:39 PM   #2 (permalink)
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    got full bars here in the Midlands..

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    Old 14-08-2006, 04:46 PM   #3 (permalink)
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    Strange...

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    Old 14-08-2006, 05:43 PM   #4 (permalink)
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    Full bars here in the midlands too.

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    Old 14-08-2006, 05:45 PM   #5 (permalink)
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    All is well in deepest darkest kent. Give customer service a call
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    Old 14-08-2006, 05:59 PM   #6 (permalink)
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    Iam on hold hung up three times on me been on for 15mins right joke

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    Old 14-08-2006, 06:06 PM   #7 (permalink)
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    Originally Posted by richman
    Hey,

    On my phone it is saying 'Limited Service' is anyone else experiancing network problems?

    Rich
    I had it last night for a while...while i was trying to ring up to get my upgrade phone as my contract ran out end of july. Then when i eventually got through i was told £149.99p for a K800i or £49.99p for a K750i...time to head to O2 i think...
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    Old 26-08-2006, 11:46 AM   #8 (permalink)
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    I'm having problems registering my new SPV M600 (the new PDA-style Orange phone). This is how the conversation with Orange CS registrations department went today at 12.30pm. I called Orange CS and asked to speak to a technical person as I believe there's a problem with the SIM card:

    Me: I'm having problems registering my SIM card on my new upgrade phone.
    Orange CS: What's the make and model of the phone, sir?
    Me: It's an Orange SPV M600
    Orange CS: <pause>
    Me again: It's an Orange SPV M600
    Orange CS: Yes, but who makes it?
    Me: Orange
    Orange CS: Orange don't make phones. Is it a Nokia or Motorola?
    Me: No
    Orange CS: Who makes the phone?
    Me: Orange
    Orange CS: Orange don't make phones, is it a Sony Ericsson?
    Me: No, it's an Orange SPV M600
    Orange CS: Can you hold the line please...
    Me: Yep!
    Orange CS: Can you tell me who makes the phone?
    Me: Orange
    Orange CS: Is it a Nokia?
    Me: <click>......brrrrrrrrrrrrrr....

    I might end up sending it back as I have 7 days to accept it. If this is the level of knowledge of their technical department then it might be better to switch provider.
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    Old 28-08-2006, 12:05 AM   #9 (permalink)
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    Orange ramped up the quality of their CS about a year ago when I got my contract, and I was very impressed by it. They have been total crap lately though, so I'm now with O2.
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    Old 29-08-2006, 06:03 PM   #10 (permalink)
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    Yea....i just signed up with Orange about a month back and have had to get intouch with their CS and have been on hold for ruffly 26mins it takes the biscuit this does.

    Rich

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