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17-10-2006, 02:45 PM
| #1 (permalink) |
| radix lecti  Join Date: Sep 2005 Location: Norwich (UEA), Essex Home :)
Posts: 9,052
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Thanked 279 Times in 170 Posts
 | Some advice required.... Just had my first bill from Vodafone through, and despite the salesmans promises, Itemised billing wasn't included for free. However, I only noticed after he had separated the two sheets, I made him ammend his copy, but forgot mine  and hence I have no itemised billing - and if I want it, I have to pay Whats the best way to proceed - the girl I spoke to at Vodafone CS wanted me to take my copy of the contract to a store, but it shows no itemised billing?  ʎɐqǝ uo pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐן ǝɥʇ sı sıɥʇ. |
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17-10-2006, 04:01 PM
| #2 (permalink) |
| Senior Member Join Date: Oct 2005
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| i don't think there is much you can do with regards to your contract, you could just try to be firm that they should check their contract and look at the ammendment on it You could go to the place where you signed the original contract and see if they can make a copy for you "because you lost it" or something like that can't think of anything else to suggest. |
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17-10-2006, 05:29 PM
| #4 (permalink) |
| radix lecti Join Date: Sep 2005 Location: Norwich (UEA), Essex Home :)
Posts: 9,052
Thanks: 109
Thanked 279 Times in 170 Posts
| Well, all praise goes to Vodafone - not a problem, that'll work as of next month  Not going to be charged, didn't even want to look at the paperwork  ʎɐqǝ uo pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐן ǝɥʇ sı sıɥʇ. |
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