Connectivity problems to afew servers.

[Chan]

Posted this is game forum.. but seems its become more of a "techy" problem.

( Original Thread )

Anyone here work for NTL/know anyone?

heres the problem, i'm trying to connect to a server (in the USA) and its just plain failing, heres the error message.


Connecting to patch server 159.153.197.91:8888
Connected to patch server
Diverting to 159.153.196.60:8888
Connecting to patch server 159.153.196.60:8888
Could not connect to patch server 159.153.196.60:8888
Could not connect to a patch server
Make sure you have an active connection to the Internet via an ISP or a direct connection.
Your client may not be the most recent version.
You may be able to play the game with your current client.
Check http:\www.uo.com for help on resolving patching issues.
Click OK to play the game or Cancel to abort.

so ok, i'll try pinging/trace routing the servers........ (using a client program.. UOtrace)

ping:

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 159.153.196.60 156ms

trace route:

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.184.143.254 1 15ms 7ms 0% 41 / 41 0ms / 16ms
nott-t2cam1-a-ge-wan41-118.inet.n80.4.47.189 2 0ms 13ms 0% 41 / 41 0ms / 62ms
not-t2core-a-ge-wan72.inet.ntl.co80.1.79.61 3 16ms 8ms 0% 41 / 41 0ms / 16ms
lee-bb-a-so-300-0.inet.ntl.com 62.253.185.33 4 16ms 11ms 0% 41 / 41 0ms / 32ms
lee-bb-b-ae0-0.inet.ntl.com 62.253.187.186 5 15ms 12ms 0% 41 / 41 0ms / 16ms
* Unknown Host * 0.0.0.0 6 0ms
* Unknown Host * 0.0.0.0 7 0ms
* Unknown Host * 0.0.0.0 8 0ms
sl-bb21-lon-11-0.sprintlink.net 213.206.128.58 9 16ms 20ms 0% 41 / 41 15ms / 32ms
sl-bb21-tuk-10-0.sprintlink.net 144.232.19.69 10 94ms 88ms 0% 41 / 41 78ms / 94ms
sl-bb23-pen-3-1.sprintlink.net 144.232.20.116 11 125ms 91ms 0% 41 / 41 78ms / 125ms
* Unknown Host * 0.0.0.0 12 0ms
sl-bb21-stk-10-3.sprintlink.net 144.232.18.94 13 156ms 154ms 0% 41 / 41 140ms / 157ms
sl-bb24-sj-9-0.sprintlink.net 144.232.20.181 14 156ms 158ms 0% 41 / 41 156ms / 172ms
* Unknown Host * 0.0.0.0 15 0ms
* Unknown Host * 0.0.0.0 16 0ms
sl-eai-6-0.sprintlink.net 144.223.242.14 17 156ms 155ms 0% 40 / 40 140ms / 188ms
* Unknown Host * 0.0.0.0 18 0ms
* Unknown Host * 159.153.196.60 19 157ms 155ms 0% 40 / 40 140ms / 172ms


ok right.. i can ping/trace route both.. yeah theres alot of "dead" servers, but there probley redirecting only right? ... so whats the deal? can someone try pigning/tracing the servers to try and confirm where the problem is.. cause i wonna get this fixed do you think NTL/my comp/something could be blocking the IPs or possibly the port 8888? i'm running a firewall but its never effected it before and i've tested with it off and on and no difference.

thanks for any help, James

(p.s, theres also a second patch server which is sometimes trys to connect too : 159.153.226.9 , can still ping/trace that one but still fails to connect)

thanx

ok that trraceroute isnt very clear.. i'll post a sceeny

[Chan]

SHOULDA KNOWN IT WAS NTL

Seems NTL dont want anyone from nottingham playing EA games.... bastards!

Oh and for those of you whose american FTPS arent working.. its NTL too.

FTP

[aidanjt]

well it looks like you can route to the server just fine.. those nodes returning
'* Unknown Host * 0.0.0.0 16 0ms' are simpily routers configured not to respond to dead ttl requests to prevent its information being reveiled by trace route programs, I suggest trying to use telnet to connect to the server and see if that reveils the problem, i suspect your isp or some firewall is blocking access to certain ports.

try 'telnet 159.153.197.91 8888' and paste what you get from it.