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14-07-2008, 05:42 PM
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#1 (permalink) |
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Registered User
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2nd lot of RAM faulty after Replacement from US
hi, guys,
If anyone on here is from Corsair can you advise me on a problem im having ive RMA'ed back to corsair 2gb DDR2 XMS3 5400 twice and both times i have had ram now sent which has got different faults, initially the ram when installed caused machine to be unstable and when tested in memtest gave massive errors. They exchanged after RMA'ed The Ram i have now recieved is giving Blue Screens when installed. I have put in another set of Corsair ram and it is working fine, so its looking like the Ram again. Is there any chance if i send this faulty ram back i can get a refund on postage as its getting close to the cost of the ram if you tot up all the postage. Anyone got any experience with refunds etc? Cheers |
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14-07-2008, 05:46 PM
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#2 (permalink) |
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Moderator
Join Date: Oct 2006
Location: Atlanta,GA, USA.
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Re: 2nd lot of RAM faulty after Replacement from US
It's rare to get a total of 3 bad sets of memory from us. Can you provide more information on your system, the other RAM you are using that works, how you determined the RAM to be faulty, and also list ALL the settings you have made in the bios for voltages, RAM, and CPU.
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 OFFICIAL CORSAIR TECH SUPPORT  Yes, Yellowbeard, a tall rough man with a big yellow beard |
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14-07-2008, 06:10 PM
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#4 (permalink) |
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Konata Izumi
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Re: 2nd lot of RAM faulty after Replacement from US
Definitely post up your BIOS set up here and Yellowbeard can help you out. Top bloke
 Very helpful once you give enough information to help with the hardware fault finding (or software/setup). |
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14-07-2008, 07:58 PM
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#5 (permalink) |
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Registered User
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Re: 2nd lot of RAM faulty after Replacement from US
WOW, thanks for the quick response i will get the information you require.
It wont be today as it was in a customers pc, i replaced the ram with 800mhz XMS2, the CPU was a AM2 A64 4800 and the motherboard is a Asrock i will have to double check the model number. Thanks for you quick replys. |
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14-07-2008, 08:15 PM
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#6 (permalink) |
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Moderator
Join Date: Oct 2006
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Re: 2nd lot of RAM faulty after Replacement from US
Originally Posted by pangy
Please also list ALL the information on the DDR800 XMS2.
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OFFICIAL CORSAIR TECH SUPPORT Yes, Yellowbeard, a tall rough man with a big yellow beard |
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