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LinkBack | Thread Tools |
15-05-2008, 10:49 PM
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#1 (permalink) |
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Registered User
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can anyone help with a court case re a VW Polo
Several thousand miles after buying an almost new VW Polo it developed an intermittant fault. During or after rain it had difficulty starting and when it did occasionally stalled at roundabouts and junctions. Took it to the VW dealer who originally sold it, £250 to put right and the problem returned within a fortnight. Took it back to the garage not expecting to pay as the problem wasn't solved; they'd carried out further work and wouldn't release the car until another £200 was paid. Since then the problem has never reoccurred. After exchanges of letters am taking the garage to court - their (detailed) defence is that the 2 faults were separate - my non-expert response is that whatever they did first time didn't resolve the fault otherwise it wouldn't have reoccured within a fortnight. Has anyone had similar experience or can offer advice? Thanks
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16-05-2008, 08:12 AM
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#2 (permalink) |
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Senior Member
Join Date: Jan 2005
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Re: can anyone help with a court case re a VW Polo
I don't think you've got a leg to stand on I'm afraid.
You're paying for the work to be done, not for the final outcome. Why wasn't it covered by the warranty? |
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Those who say it cannot be done should not interrupt the person doing it
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21-06-2008, 04:18 PM
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#3 (permalink) |
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Re: can anyone help with a court case re a VW Polo
Well I did actually have a leg to stand on after all. The judge awarded the labour costs of the second repair (£100) + the court costs. The garage representative, who was in a difficult position, got a bit of a slapping from the judge for not diagnosing the fault in the first place.
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22-06-2008, 11:59 AM
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#5 (permalink) |
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Senior Member
Join Date: Jan 2005
Location: Feet up, spliff lit.
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Re: can anyone help with a court case re a VW Polo
Excellent. Nice one. Happy to be proved wrong
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Those who say it cannot be done should not interrupt the person doing it
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