Replacement cables, free but costly.....

[MrP]

surprised, but not untypical.

we do seem to get the butt end of support sometimes

[GoNz0]

it is a shame when a company such as corsair throw shipping in our face as they cant be arsed to accomodate the countrys where there selling the stock..

in other words stop taking the pee with shipping prices because you cant be arsed to find an alternative for us poor EU and beyond countries !

[Blitzen]

Originally Posted by GoNz0

it is a shame when a compnay such as corsair throw shipping in our face as they cant be arsed to accomodate the countrys where there selling the stock..

in other words stop taking the pee with shipping prices because you cant be arsed to find an alternative for us poor EU and beyond countries !

Harsh but true.
This is why me, like many others, wont buy COrsair until we start to get looked after a little bit.

[GoNz0]

it is harsh, but then again look at companys like logitech, all they ask for is an identifiable part thats small enough to post pack after they send a spare.

oh and i will always buy corsair ram as thats easy enough to RMA, but wont buy anything with dangly removable parts until they sort it out for us none US places

[stormy]

Yep, it seems Corsair's great reputation for support is all US based, something I didnt even realise till I came on these forums! So thats opened my eyes. I guess its time to look for an alternative to the HX520W.

Mike

[wmsteele]

Yip, join the club, my HX520 is on its last legs (aka its got no free sata connections!)

[Blitzen]

but then again look at companys like logitech, all they ask for is an identifiable part thats small enough to post pack after they send a spare

I completely agree.
I think at the very least, if Corsair offered Cross-Shipping then people may have a little more faith.

Its no good flogging yourself as one of the best (which their products are to be fair), and then offering little to no support to a large chunk of your customer base when it all goes balls up.

[fadsarmy]

I bought the 520HX PSU 4 days ago. On Scan's website it clearly states that you have to return the item to Scan for warranty purposes. Can't post the link since I'm a new member but check Scan's website.

[fadsarmy]

Corsair PSU's are made by Seasonic so buy seasonic.

[moogle]

Originally Posted by fadsarmy

Corsair PSU's are made by Seasonic so buy seasonic.

corsair ones are quite a bit cheaper though...
but yes maybe next build ill buy a seasonic. or enermax. they look nice their modular ones.

[stormy]

Yeh, I risked the Corsair PSU in the end and I hope 'touch wood' that I don't need to rely on the warranty service at any point the PSU is very heavy and it will cost a fortune just to post back to scan, let alone to the states if it every breaks!

[SadikP]

@ Yellowbeard, what have the higher ups decided with regards to UK\EU CS? it has been a good 5 months since you started looking in to this

[LuckyNV]

Originally Posted by SadikP

@ Yellowbeard, what have the higher ups decided with regards to UK\EU CS? it has been a good 5 months since you started looking in to this

I 2nd this, if Corsair had a UK base or at least an EU base, it would be impressive

[mart_haj86]

Cant really do anything about the shipping costs, but as long as corsair mark the goods are clearly marked as warranty replacement on corsairs commercial invoice then it is possible they may be brought in the UK tax/duty free.

[Yellowbeard]

Originally Posted by SadikP

@ Yellowbeard, what have the higher ups decided with regards to UK\EU CS? it has been a good 5 months since you started looking in to this

I don't have any updated information yet. "It is being worked on" is all I have been told.

[GoNz0]

well i shall not be buying anything corsair, as i have held off from doing since this thread came up.

when they sort out a way of RMA or getting spares without costing more than the units worth new, maybe i will buy a corsair PSU. as it stands, sending back to the USA in not an option.