|
 |
|
Welcome to the HEXUS.community discussion forums forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and other features. By joining our free community you will have access to post topics, respond to polls and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! |
|
|||||||
| PSUs Corsair's latest addition to its portfolio is the, very well received, PSU range. Corsair people are here to give you any advice and technical assistance needed. |
 |
|
|
LinkBack | Thread Tools |
31-05-2008, 01:37 PM
|
#1 (permalink) |
|
Registered User
Join Date: Oct 2004
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
|
HX620 return question
Greetings Corsair reps o/
I've been unfortunate to have my Corsair HX620 PSU blow up on me yesterday, after just over a years smooth running. I've received my RMA number for it but was a little surprised to see the return address as California in the US. As a UK customer this is going to mean a very hefty shipping bill to return the PSU and I was wondering if any of those costs are refunded by Corsair? One of the reasons I bought this PSU was due to the 5yr warranty and its a bit of a bummer if its going to cost me £20-£30 just to get a replacement; especially as it would only cost me around £50 for a brand new PSU with similar specs. Also, do I have to send everything back (i.e. all the cables, original box, etc) or can I just send the PSU itself in a generic shipping box? Thanks in advance. Incidentally, it was bought from Play.com in Apr '07 (one of the very few places that had them in stock at the time). |
|
Last edited by Tootz; 31-05-2008 at 02:40 PM. |
|
|
|
31-05-2008, 01:50 PM
|
#2 (permalink) |
|
qui audet adipiscitur
Join Date: Sep 2005
Location: Norwich (UEA), Essex Home :)
Posts: 7,409
Thanks: 29
Thanked 86 Times in 64 Posts
|
Re: HX620 return question
Where did you buy it from?
They should be able to help you if Corsair can't  |
|
"...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008  |
|
|
|
31-05-2008, 02:32 PM
|
#4 (permalink) |
|
qui audet adipiscitur
Join Date: Sep 2005
Location: Norwich (UEA), Essex Home :)
Posts: 7,409
Thanks: 29
Thanked 86 Times in 64 Posts
|
Re: HX620 return question
Switzerland when they sent me a replacement cap for my Flash Voyager.
Don't know if it deals with RMA/Testing however  |
|
"...trained well enough to use a torrent program.. cant see anyone in pcworld being that knowledgeable. they would end up putting the disc in upside-down and calling it a job well done." - MadduckUK 2008 |
|
|
|
31-05-2008, 02:37 PM
|
#5 (permalink) |
|
Registered User
Join Date: Oct 2004
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
|
Re: HX620 return question
I bought it from Play.com in Apr '07, so its just after the usual 12months warranty with the retailer unless Corsair have some sort of special arrangement with them.
|
|
|
|
|
31-05-2008, 02:40 PM
|
#6 (permalink) |
|
Moderator
Join Date: Oct 2007
Posts: 10
Thanks: 0
Thanked 0 Times in 0 Posts
|
Re: HX620 return question
Requests (Caps, Cables etc.) from Central Europe (Germany, Switzerland, Austria) simply drop me an email and I´ll be pleased to help you out
German speaking interested users please also visit: German Corsair Forum RMA up to this point only available via US but we are working on it. Shipping just the PSU should be fine. No need toi attach original package and cables. |
|
OFFICIAL CORSAIR TECH SUPPORT
German speaking too! |
|
|
|
| Breadcrumb | ||||||
|
||||||
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Not a very technical Question, but a Question none the less. | chip35 | Help - technical & advisory | 6 | 24-03-2007 08:05 PM |
| Return Question | Cozwin | SCAN.care@HEXUS  |
1 | 15-02-2007 09:49 AM |
| How long does a return take? | gazebo | SCAN.care@HEXUS |
5 | 27-07-2005 10:23 AM |
| 7 day (Dabs) return service Questions | BoB_DoG | General discussion | 8 | 02-09-2003 02:48 AM |
